Taproom Server
Taproom Server
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Salary Not Disclosed
1 Vacancy
Job Description
Job Title: Taproom Server / Bartender
Status: Full Time / Part Time
- Customer Service and Guest Experience:
- Ensure excellent customer service to provide an outstanding guest experience at all times.
- Greet guests with a friendly and welcoming demeanor.
- Be knowledgeable about all food and beverage menu items including new releases and seasonal offerings to make informed recommendations.
- Assist customers by taking and accurately processing food and beverage orders including special attention to allergies restrictions and dietary preferences.
- Answer and assist customers with questions reservations and general inquiries.
- Maintain an accurate cash drawer and handle credit card transactions efficiently.
- Check patrons identification to ensure they meet minimum age requirements for alcohol consumption.
- Food and Beverage Operations:
- Assist in fulfilling beverage orders through the service bar ensuring proper pour glassware and sizing.
- Deliver complete and accurate orders to tables or the takeout counter promptly.
- Change kegs as necessary.
- Complete orders with retail beer and merchandise to go.
- Cleanliness and Organization:
- Maintain a clean organized and sanitary work environment especially in highcontact areas.
- Sanitize hightouch point areas regularly.
- Check and maintain bathroom cleanliness.
- Follow inventory procedures to keep the front of house appropriately stocked.
- Assist with general Beer Hall/Kitchen organization and cleanliness.
- Ensure the taproom is wellstocked and organized.
- Team Collaboration and Additional Responsibilities:
- Work closely with counter service and runners to ensure the accuracy of food and beverage orders.
- Communicate effectively with the manager on expo.
- Assist other frontofhouse operators as needed.
- Support the taproom team in maintaining a positive and collaborative work environment.
- Assist with setting up and breaking down events.
- Perform additional duties or responsibilities as needed to support the taproom and ensure a great guest experience.
- Must be 18 years of age
- Excellent communication and interpersonal skills
- Takes pride and responsibility in punctuality and teamwork
- Previous experience in a customer service or hospitality role
- Knowledge of craft beer is a plus but not required
- Must have or be able to obtain a food handlers permit and alcohol servers permit where applicable
- Willingness to continuously learn about our beer offerings and the craft beer industry
- Strong team player with a willingness to assist colleagues and contribute to a positive work environment
- Available for days nights and weekend shifts of 5 hours or more.
- Must have Saturday and/or Sunday availability.
- Stand and walk for extended periods of time and lift up to 50 lbs.
- Ability to bend reach twist and use your hands and arms.
- Reliable transportation to and from assigned work location.
- Knowledge of Toast and GrubHub as a cashier/receiving or placing customer orders a plus.
- Has onpremise TIP Certification or Alcohol Intervention Methods Certification a plus.
- Craft beer knowledge is a plus.
- Medical Dental Vision start on day one
- Matching 401k after 9 months of employment
- Paid time off Vacation Sick time Company holidays
- Training and industry related education
- Membership in Master Brewers Association of America
- Employee Meals
- Free case of our beer weekly (must be 21 years of age)
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.
Hendler Family Brewing Co.
PROUDLY INDEPENDENT AND FAMILY OWNED
The story of Hendler Family Brewing Company is rooted in family values entrepreneurial spirit and a strong commitment to craft and community. Brothers Jack Eric and Sam Hendler continue a decadesold legacy that began in the 1950s when their grandfather Richard Hendler founded the Saxony Ice Company in New York. Their first jobs were alongside their father Paul and uncle Jeff who carried on the family business.
Guided by these values Hendler Family Brewing Company has grown from Jacks Abby Craft Lagers into a flourishing family business. Beyond brewing the company continues to invest in its people and community by offering diverse career opportunities providing nearly 300 jobs across five permanent locations in Massachusetts.
Jacks Abby
Founded in 2011 by three brothers Jack Eric and SamHendler Jacks Abby has become a mainstay of the craft brewing scene in the Northeast and nationwide.
Jacks Abby brews lagers and only lagers. Born in the high alps of Bavaria over 200 years ago lagers became a beloved brew all across Europe. Lagers feature a distinctive smoothness and fullness that no other beer has and that we think everyone deserves.
Since its inception the brewery has continued to uphold its mission of creating highquality products that honor tradition and the spirit of inspired innovation. With an entrepreneurial heart and a passion for people we take pride in learning from and contributing to our vibrant community.
Jacks Beverage Company
Jacks Beverage Company specializes in contract brewing and supply procurement.
Learn more about Jacks Beverage Company
Night Shift
In a Somerville MA apartment in 2007 when 3 friends began homebrewing beer for friends and family. Their hobby took place after work often stretching late into the night what they called their night shift. Driven by a passion to craft more interesting and flavorful beers than the commercial options available they turned that hobby into something bigger. In 2012 Night Shift Brewing officially launched in a small Everett warehouse setting the foundation for what would become a thriving independent brewery.
Today Night Shift Brewing continues to grow fueled by the same commitment to creativity quality and community. With a dedicated team of hardworking staff the company operates a taproom and brewery in Everett a restaurant and brewery at Lovejoy Wharf in Boston and a handful of seasonal Owls Nest beer gardens. Its portfolio of beverages can be found across the Northeast and beyond. Night Shift Brewing remains focused on three core valuesinclusivity innovation and ingenuitywhile embracing the mantra all styles welcome. We invite anyone and everyone to join us in welcoming all styles of beverages people and ideas. Welcome to the Night Shift.
Wormtown
Wormtown Brewery started in 2010 on Park Ave in Worcester MA transforming an old ice cream shop into a small brewery. From the beginning the focus was on crafting great beer while staying true to its hometown roots. With strong support from the local community new recipes were created and refined.
Then came Be Hoppya bold West Coast IPA released at the height of the Hazy New England IPA craze. It stood out from the pack and quickly became a fan favorite.
As word spread so did the brewery. What started as a small Worcester operation grew into two taprooms and a brand recognized across New England. But no matter how far the beer travels the mission remains the same: to craft highquality beer that brings people together with a smile one pint at a time.
Employment Type
Part-Time
