Actively supervise all special event and reservation participants to ensure safety to individuals and KU Recreation Services facilities and equipment
Enforcement of all KU Recreation Services facility policies and procedures
Work all shifts as assigned; shifts may also be picked up voluntarily
Substitute shifts when available
All decisions actions and enforcement of policies and procedures must be maintained with a high level of integrity and consistency
Implement risk management procedures and protocols when necessary
Be available (during open hours and outside of building hours) to staff any and all events at ASRFC Shenk Sports Complex Superfield Central Field Outdoor Volleyball and Tennis Courts sites as assigned or scheduled
Ensure all participants have signed a participant waiver
Carry radio iPad necessary keys and emergency items (AED backpack etc. to all events
Event Setup/Breakdown: 35
Completion of all duties assigned by Facility Supervisors Special Event Program Manager and KU Recreation Services Assistant Director of Outdoor Pursuits and Special Events.
Provide any equipment setup forms etc. needed for an event or reservation as provided by the Special Events Program Manager and/or Assistant Director of Outdoor Pursuits and Special Events
Set up necessary equipment (e.g. tables bleachers etc. for all special events when needed as well as tearing it all back down cleaning and putting things away
Complete event monitor reports appropriately with detailed information
Collect and document broken equipment for follow up
File descriptive and accurate reports pertaining to highrisk scenarios (e.g. tornado or fire emergency injury reports contacting law enforcement if necessary due to violence harassment etc.
Customer Communication: 25
Maintain effective and appropriate communication with participants guests coworkers and KU Recreation Services professional staff as needed
Exceed customer service expectations
Conflictresolution and dealing with onsite issues
Act with personal responsibility
Inform participants about their responsibility of maintaining and returning equipment undamaged.
Identify any hazards that jeopardize the safety of participants and respond appropriately (e.g. slippery surfaces poor lighting broken equipment etc.
Ensure a safe environment exists for patrons through preventative supervision and the ability to cooperate with ASRFC staff as well as law enforcement if necessary
Decide if an event may proceed or be canceled given the status of inclement weather
Disseminate accurate information to patrons
Other Duties as Assigned: 5
Attend all scheduled meetings and workshifts on time while being ready to learn at work
Assist in other areas of the facility if/when needed
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