Service Advisor
Service Advisor
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Salary Not Disclosed
1 Vacancy
Job Description
MidHudson Subaru is seeking experienced Service Advisors to Join our team. As a Service Advisor you will own our customers experience in the service lane. You are the first point of contact with our customers and will be well versed in product offerings inventory needs technician scheduling and customer service. From greeting vehicle owners on thedriveline to explaining the repair process our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service retail sales restaurant industry or hospitality.
WHAT WE OFFER
Depending on your employment status you may be eligible to receive the following:
- Medical Vision and Dental
- 401K Plan Plus Company Match
- Competitive wages
- Paid time off and vacation
- Growth opportunities
- Paid Training
- Employee vehicle purchase plans
- Family owned and operated
- Long term job security
- Health and wellness
- Airconditioned shop
- Stateoftheart brand new facility with airconditioned and cutting edge technology
- Shop equipped with the newest technology and equipment
- Uniforms provided
- Discounts on products and services
- Work environment OSHA certified to current Air Quality Standards
- Highly productive shop
- Career advancement opportunities promote from within
- Continued education manufacturer hands on and web based training
- Clean and professional work environment
RESPONSIBILITES
- Oversee flow of Drive Lane. Ensure that customers receive prompt courteous and effective service.
- Take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
- Provide concierge support for all owner inquiries whether phone or in person to assure the customer does not get mishandled
- Ensures that the daily inventory of technicians time is consistently sold to service customers.
- Distribute work between technicians efficiently
QUALIFICATIONS
- Must hold a high school diploma or equivalent
- Excellent customer service skills
- Basic Computer skills
- Positive friendly attitude along with a customer service mentality
- Enjoy working in a fast paced environment
- Excellent oral and written communication skills
- Team player
- Ability to learn new technology repair and service procedures and specifications Able to operate electronic diagnostic equipment
Required Experience:
Unclear Seniority
Employment Type
Full-Time
