Casino Attendant
Casino Attendant
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Position: Casino Attendant
Department: Slot Department
Primary Responsibilities: guest interaction ordering responsibilities clean up duties clerical responsibilities etc.
Act as a customer service representative while on the gaming floor.
Distribute change to guests as needed.
Respond to jackpots paper fills and repair slot machines when needed.
Knowledgeable on the slot layout and services available
Knowledgeable on all casino promotions.
Knowledgeable on Players Club rewards program.
Issue new and replacement players cards as needed.
Secondary Responsibilities:
Greets all customers
Maintains accurate service logs when entering a machine
Performs job duties in a manner that complies with department and Gaming Enterprise internal controls policies and procedures as well as federal and state gaming laws ordinances and regulations.
Consistently interacts with the guests in a friendly and helpful manner.
Maintains a clean safe and hazard free work environment within their area of responsibility.
Performs slot drop..
Other duties as assigned
Normal Working Hours: (Shift days
Must be able to work any shift any days and available on holidays.
In order to be successful in this position the ideal candidate must meet the following criteria
in addition to the 5 Star Mobil service standards for All Employees.
Past Work Experience Requirements: (Type of work number of years required equivalent experience etc.
Six months experience in a class III gaming environment preferred
.
Educational Requirements: (Degree/Certification highest required/preferred field of study)
High School Diploma or G.E.D. preferred
Communication Skills Requirements: (Verbal: phone inperson group; Written: memos documents)
Must be able to effectively communicate with customers.
Technical Requirements:
Computer
Experience Software Level (Beginner Intermediate Advanced)
Word Processing
Spreadsheet
Database
Programming
Calendars
Internet
Hardware Installation
Technical Skills Skill Level (Beginner Intermediate Advanced
Typing (WPM)
Data Entry
Other
Location of Work YES NO
Indoors Yes
Heated Yes
Temp. Fluctuations N0
Outdoors No
Below Ground No
Elevated Areas No
Personal Protective Equipment Required No
Standing Frequent
Sitting Frequent
Walking Frequent
Climbing Rarely
Bending/ Stooping Frequent
Overhead Reaching Infrequent
Arm/Hand Movement Frequent
Hand/Eye Coordination Infrequent
Other (Define)
Lifting Requirements
Frequency (choose 1 per movement)
Continuous (up to 8 hrs. in an 8 hr. shift) Frequent (up to 5.5 hrs. in 8 hr. shift) Infrequent (up to 3 hrs. in an 8 hr. shift Rarely (up to .5 hr in 8 hr. shift)
Amount 10 less 1120 lbs. 2130 lbs. 3140 lbs. Over 41 lbs.
Horizontal Lift 10 less Overhead Lift 10 lbs or less Floor to Waist Lift 10 less Grasping 10 less
Push/Pull 10 less Carrying 10 less Other (Define)
Required Supervision: (Reports to Supervision provided number of people to supervise)
Slot Supervisor/Slot Director
Other Requirements:
Consistent demonstration of the Ten Essential Attributes
Must be able to obtain a state issued gaming license.
Must possess excellent guest service and communication skills.
*Requirements are subject to change
Employment Type
Full-Time
