Luxury Hotel Valet Attendant - Savannah GA
Luxury Hotel Valet Attendant - Savannah GA
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Job Description
Job Details
Description
Job Title: Guest Service Associate
Department: Valet Parking Operations
Reports directly to: Guest Service Coordinator
Schedule: Full Time / PartTime
Status: NonExempt
Compensation: $7.25 $18.00 per hour PLUS daily Cash Tips
(Rates can vary by market / Tips based on service performance and customer interactions)
Position Summary:
The Guest Service Associate (GSA) delivers exceptional customer service by safely and efficiently parking and retrieving vehicles ensuring a positive guest experience. As the first and last point of contact this role creates a welcoming professional atmosphere while following all safety and operational procedures.
Primary Objective:
The primary objective of the Guest Service Associate is to provide courteous efficient and safe valet services while ensuring the security of all vehicles. This includes warmly greeting guests assisting with vehicle dropoff and retrieval managing traffic flow and addressing guest inquiries professionally. Valet Attendants are expected to follow all company policies operate vehicles with care and contribute to seamless highquality guest experience.
Duties and Responsibilities:
Vehicle Inspections: Conduct vehicle damage inspections and document parking locations on claim tickets.
Safety: Safely and efficiently park and retrieve guest vehicles while adhering to proper key handling procedures. Follow all safety protocols to maintain personal and vehicle security.
Compliance: Maintain compliance with attendance and timekeeping policies including clocking in/out for shifts and breaks and accurately reporting tips.
Housekeeping: Keep valet areas clean organized and presentable always.
Customer Service and Teamwork: Handle challenging situations with professionalism resolve problems promptly and ensure highquality service. They balance individual responsibilities while fostering a positive team environment supporting colleagues and recognizing team accomplishments.
Attendance and Professionalism: Maintain regular attendance adhere to company policies and uphold PMC standards for safe and efficient parking operations. Arrive on time in full uniform and properly groomed before clocking in.
Additional Responsibilities: Perform other tasks as needed to support the companys operational goals while remaining flexible and responsive to changing business
Qualifications
Knowledge Skills and Abilities:
To succeed in this role candidates must demonstrate the ability to meet all essential job duties with professionalism and consistency. Key qualifications include:
Education & Experience: High school diploma or GED required; customer service experience preferred; a positive serviceoriented attitude is essential.
Licensing: Valid drivers license reliable transportation and an acceptable motor vehicle record (max three moving violations in three years). A clean background check is required.
Core Skills: Strong hospitality and communication skills; ability to provide exceptional guest service through professionalism and active listening.
Adaptability: Capable of adjusting to changing environments managing priorities and adhering to company policies.
Dependability & Safety: Reliable and punctual; committed to safety protocols and maintaining equipment properly.
Physical Requirements: Ability to stand walk and lift up to 50 lbs. for extended periods in varying weather conditions. Professional appearance and schedule flexibility (including nights weekends and holidays) are required.
Work Environment: Includes both indoor and outdoor settings often in dynamic and sometimes noisy conditions involving vehicles and public interaction.
Cell Phone Use: May require use of a personal cell phone for workrelated communication with reimbursement per company policy
About Parking Management Company (PMC):
Parking Management Company (PMC) is a national parking services provider based in Nashville Tennessee specializing in hospitalityfocused parking solutions. They offer a range of services including valet and selfparking management shuttle transportation event parking and porter/bell services.
PMC operates across multiple states and serves a variety of industries such as hotels resorts residential communities healthcare facilities restaurants and event venues. Known for their whiteglove customerfirst approach PMC positions itself as an extension of the hospitality experience providing seamless service to both partners and guests.
For more information and to explore our open positions visit JoinPMC and ParkingMgt.
How to Apply:
If this opportunity aligns with your skills and interests apply today by filling out our mobilefriendly company application. We look forward to hearing from you!
Ready to swap the ordinary for the extraordinary in valet parking Click Apply Now and lets start a conversation! Were eager to welcome the next member into our PMC family.
Pay Transparency:
PMC is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. PMC complies with Equal Employment Opportunity laws as well as federal state and local laws on compensation pay transparency and pay equity.
Additional Compensation and Benefits:
- Health Benefits Medical vision and dental insurance Upon eligibility
- 401K Upon eligibility
- Supplemental Insurance Life insurance and critical illness
- Bonus opportunities
- Internal leadership development program
- Continuous nationwide growth opportunities.
- Paid time off
- Paid training
- Tuition assistance through Bellevue University Up to $5250 per year
- Nationwide discounts through Perks at Work
- Military friendly employer
Employee at Will:
Employment with PMC is on an atwill basis meaning either the employee or the employer may end the employment relationship at any time for any reason with or without cause or notice in accordance with applicable laws. A 120day introductory period applies.
Fair Labor Standards Act (FLSA):
This position is classified as nonexempt under the Fair Labor Standards Act (FLSA) meaning employees in this role is eligible for overtime pay for hours worked beyond 40 in a workweek at a rate of one and onehalf times their regular hourly rate. PMC adheres to all applicable federal state and local wage and overtime laws ensuring that compensation complies with these legal standards. All hourly rates will meet or exceed the minimum wage requirements for your specific work location.
PMC is compliant with all state workmans compensation laws.
Employee Leave:
PMC is compliant with all state specific required and FMLA paid leave requirements such as sick leave state paid family leave etc.
Equal Employment Opportunity (EEO) Statement:
Parking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation national origin disability age or veteran status.
ADA and Equal Employment Opportunity (EEO) Compliance:
Parking Management Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity.
This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.
Employment Type
Full-Time
