Solution and Services Architect Managed Services DaaS - PC Services

Description

Job scope/summary:

In an increasingly digital automated AI and softwarefocused world HP is investing in focused pursuit centers of excellence our Pursuit Centers driving automation best practices and operational rigor in everything we do and everyone who does it. As our portfolio evolves to be configured quickly the value pursuit centers bring to Managed Services is centered on becoming a factory for competitive compelling and customerfocused proposals for our managed services business.

Part of Global Services and Solutions organization the Pursuit Center of Excellence is chartered with supporting the contractual business from a presales perspective. Solution Architects lead those opportunities and support large and complex services opportunities scope. Critical responsibilities such as the assembly of the deal team resources and utilization interface between Sales/Pursuit/Delivery/Functions support of critical bid phases and monitoring of the bid process and compliance are some of the central responsibilities.

Job specifics/responsibilities:

Create awareness of Managed Services offerings.

Assess customers business and technical needs/challenges related to their fleet environment.

Articulate value proposition and identify additional growth areas (upsell opportunity expansion).

Develop Services & Solutions scope and design using HPI portfolio componentsthird party components delivery requirements validation and offer negotiation.

Architect appropriate endtoend solutions to meet customers business and technical requirements while remaining price competitive. Adapt solution design to evolving requirements until closing phase.

Document deal assumptions cost pricing risk plan proposal customer presentation and contractual documents.

Coordinate crossHP functions to ensure of Solutions initiatives within targeted accounts.

Manage to meet Sales teams turnaround time requirements and win rates to secure Engagements success.

Advance opportunities using effective consultative selling techniques becoming a trusted advisor to build customer loyalty.

Maintain excellent communications with customersexecutivemanagement and actively drive deal closing.

Key deliverables/accountabilities:

Delivery of projects and commitments on time on budget while meeting specific project objectives and deliverables.

Achieving team quotas for total contract value (TCV) margin targets and turnaround time (TAT).

Attaining customer satisfaction.

Realizing annual personal and project goals as part of the FPR process.

Documenting the work according to the compliant organizational standards.

Education (degree) and professional experience required:

Technical University or Graduate Degree preferred.

Typically has 68 years of jobrelated experience in technical sales and/or consultative selling.

Industry experience is desired.

Experience in virtual team environments.

Other requirements:

English language fluency other languages an asset

Personal skills and qualities:

Strong communication skills positive attitude and a customercentered approach

Out of the box thinking able to find solutions to solve customer needs

Outcomebased selling approach influencing skills excellent teamwork

Ability to utilize tools and technology to produce results

Understanding of global business processes identifying impact of change

Strong attention to detail

Technical skills (procedures and documents the employee must be acquainted with):

Proficiency in MS Office

Reporting tools/data management

Deal management skills/capabilities

Job

Schedule

Shift

Travel

Relocation

Equal Opportunity Employer (EEO)

HP Inc. provides equal employment opportunity to all employees and prospective employees without regard to race color religion sex national origin ancestry citizenship sexual orientation age disability or status as a protected veteran marital status familial status physical or mental disability medical condition pregnancy genetic predisposition or carrier status uniformed service status political affiliation or any other characteristic protected by applicable national federal state and local law(s).

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