A bit about us:
Based in Boston MA we are a leading consultancy that is on a mission to build digital solutions for the worlds most innovative organizations. Enterprise companies turn to us to help them launch leading digital products that interact with their customers.
If you are a IT Business Analyst with great technical and client facing skills then please read on. Ideal candidates will have some exposure to Logistics FinTech Transportation Insurance and Media.
What can we do for you
- Competitive Base Salary!
- Extremely Competitive Equity Package!
- Accelerated Career Growth!
What you will be doing...
- Workonsite at our client in Bostonand act as a point of communication with our Development Team providing a high level of relationship management
- Actively define and document customer and business problems through agile ways of working using relevant techniques for requirements elicitation requirements analysis and solution assessment validation
- Assess and select appropriate solutions to meet customer needs to determine how features work and are configured to maximize customer engagement and satisfaction
- Meet customer needs by analyzing customer and loyalty inputs to identify opportunities to optimize and build features to create the best user experience
- Identify map and resolve customer pain points for quick resolution
Is your background a fit We are looking for
- 3 years experience in Software Development Business Analysis or IT Project Management
- Proven track record in communicating requirements both verbally and through user stories with logical and clear acceptance criteria that are easily understood by developers testers and nontechnical stakeholders
- Can solve and lead the solving of strategic problems that have a high complexity
- Expert user in collaboration tools such as JIRA and Confluence to document and manage stories and other documentation
Required Experience:
IC