Housekeeping Supervisor
Housekeeping Supervisor
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Job Description
Purpose: To ensure that the cleaning and servicing of guestrooms and appropriate guest contact areas meet the Novotel Miami Brickell standards. Supervises the Housekeeping Staff check guest rooms and assists the Executive Housekeeper with office administrative work.
Reports To: Executive Housekeeper
Essential Functions:
Monitors the cleaning and servicing of guestrooms.
Assigns special assignments as directed by the Executive Housekeeper.
Reports and follows up any repairs or discrepancies of guest rooms.
Ensures that all Guest Room Attendants have appropriate supplies and linens.
Assists in the cleaning of guest rooms when necessary.
Assists in processing AM and PM room status reports.
Ensures that the Guest Room Attendants linen cart is neat and well organized.
Ensures that linen closets on guest room floors are completely stocked.
Responds to any guest inquiries and assists in expediting prompt service. Always greet our guests warmly with a smile call them by name whenever possible.
Ensures House Persons duties are being completed.
Recycle at every opportunity (newspaper glass bottles etc.
Assist checking public areas and supervising public areas attendants
Knows and uses all Novotel Miami Brickell standards for the department.
Communicate with Front Desk to expedite rush rooms.
Inspects and prepares VIP and show rooms.
Performs any special duties as assigned by management.
Do daily written room inspection
Ensures that linen closets on guest room floors are completely stocked clean and neat
Assist re training the team of houseman and room attendant.
Responds to all guest requests appropriately. Always greet our guests warmly with a smile call them by name whenever possible.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
