EX Insights Specialist 40210

As a global leader in facilities services we connect people and places to make the world work better. Whether directly or indirectly youll play a vital role in supporting our placemakers in delivering exceptional workplace experiences for our customers. Together we make space for people and businesses to thrive.

Location: Warsaw

Language: English

Position Purpose:

As an integral part of our global Employee Experience function the Employee Inisghts Specialist will serve as an internal consultant to all markets in all topics related to Employee Experience surveys analytics and related processes to deliver consistent monitoring and improvements in employee engagement driving maximum ROI from a global Qualtrics implementation across over 300000 employees.

Reporting to the Head of Employee Insights this role is critical to ISSs strategy of becoming a leading frontline employer and delivering on a strategic priority to measure and improve employee engagement at all key moments in the employee lifecycle.

The Employee Inisghts Specialist will support the successful design implementation and management of various survey projects including our annual global engagement survey and new portfolio of lifecycle surveys ensuring that employee feedback is effectively captured analysed and used effectively to drive meaningful improvements.

Key Responsibilities:

• Design and implement engagement lifecycle and ad hoc surveys across the 300000peoplestrong organisation
• Review analyse and present survey results and help transform findings into actions on various organisational levels
• As part of an Employee Experience COE provide consultation to internal stakeholders ensuring alignment with global standards and best practices.
• Collaborate with global and local People and Culture teams to continuously enhance the value of EX technology platforms and ensure alignment with overall program goals.
• Project management at small scale including documentation and administration of technology platform

Required Skills and Qualifications:

• Must have: 3 years of experience with Employee/Customer Experience Consulting or Employee/Customer/Product/Market Research or with HR Processes and Technology
• Must have: Strong project management skills with the ability to manage multiple projects simultaneously and deliver results on time
• Must have: Excellent communication and interpersonal skills with the ability to collaborate effectively with stakeholders at all levels
• Must have: Very high level of English proficiency
• Strongly preferred: Experience with Qualtrics SPSS Power BI or SAP Analytical Cloud or similar platforms
• Strongly preferred: Strong analytical skills with the ability to interpret data and make datadriven recommendations for improvements
• Strongly preferred: Bachelor/Master in Statistics Sociology Psychology

Why ISS

At ISS we are more than just a service provider ofcleaning food workplace and technical services weare a partner in our customers success. By creating exceptional service moments and transforming workplaces into spaces where employees feel valued engaged and productive we enhance productivity and help our customersto attract talent andgrow their businesses. This begins with our own people throughtraining career development and a supportive culture empowering them to deliver outstanding service. We know that when our people thrive they create spaceswhere our customers employees and businesses thrive too.

ISS is a Place to Be You.

Be who you are. Become what you want. Be part of something bigger.

Become more. Become ISS.

How youll apply

Apply directly via the link on this page by submitting a cover letter CV and other relevant documents for the position you are applying for.

We look forward to receiving your application as soon as possible.

ISS seeks to BE a place of belonging and CREATE places where every person is welcomed embraced and valued for exactly who they are. Places where people feel safe respected represented and supported as their authentic selves.

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