Were in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here you lead with innovative thinking grow along with us and join the smartest team in the industry.

This type of workwork that changes the worldis what the tech industry was founded on. So if youre ready to seize the endless opportunities and leave your mark come join us.

SHOULD YOU ACCEPT THIS CHALLENGE
As the Manager Order Administration you will lead the Global Order Administration team responsible for order administration with factories fulfillment coordination and backlog management across all product linesincluding new and remanufactured hardware. You will play a critical role in evolving our order administration processes from manual reactive workflows to scalable automated systems that support our rapid growth and diverse product offerings.

WHAT YOU WILL BE DOING

• Lead the Order Administration team in endtoend order processing with factories validation scheduling and fulfillment coordination.

• Drive process transformation by automating manual tasks using tools like Salesforce NetSuite and RPA/EDI integrations.

• Collaborate with crossfunctional teams in Order Management Supply Chain Sales Operations IT and Finance to streamline and standardize processes.

• Build and monitor KPIs such as order propagation to the factory backlog and cycle time to drive datadriven improvements.

• Develop and enforce SOPs to ensure data accuracy fulfillment readiness and seamless handoffs between systems and teams.

• Represent Order Administration in strategic initiatives including remanufactured product launches regional expansion and MRP system rollouts.

• Support the teams growth by leading onboarding training and role clarity initiatives within Supply Chain Operations.

WHAT YOULL NEED TO BRING TO THIS ROLE

• 8 years in Order Administration Order Management or Fulfillment Operations in hightech or hardware industries.

• 3 years of leadership experience with a passion for coaching and developing talent.

• Expertise in backlog management customer escalations and SLA compliance.

• Strong experience with enterprise systems such as Oracle/SAP/NetSuite (ERP) Salesforce (CRM) and EDI/automation tools.

• Proficiency in Google Workspaceespecially Sheets Slides and Docsto drive productivity and decisionmaking.

• Proven success in leading business process reengineering and system automation.

• Experience supporting a global supply chain including contract manufacturers international logistics and customer shipments.

• Skilled communicator especially when navigating critical and sensitive customer escalations at the executive level.

• Ability to thrive in change and ambiguity within a highgrowth environment.

• Strong analytical skills to interpret data and drive informed decisionmaking.

NICE TO HAVE

• Experience supporting hardware product lifecycles including new product introductions and reverse logistics.

• Familiarity with remanufacturing or circular supply chains.

• Ability to partner with technical teams on system enhancements and integrations

Manager Order Administration

Location: Santa Clara CA
Reports to: Senior Director Global Supply Chain Operations
Type: Fulltime

About Pure Storage

Pure Storage helps innovators build a better world with data. Our portfolio of flash storage solutions is transforming the way businesses store access and use datawith speed reliability and sustainability. As our customer base grows so do the complexities and volume of customer orders. Were building for scale and were looking for a Manager Order Administration to lead that transformation.

Role Overview

As the Manager Order Administration you will lead the Global Order Administration team responsible for order administration fulfillment coordination and backlog management across all product linesincluding new and remanufactured hardware. You will play a critical role in evolving our order administration processes from manual reactive workflows to scalable automated systems that support our rapid growth and diverse product offerings.

Key Responsibilities

• Lead the Order Administration team in endtoend order processing with factories validation scheduling and fulfillment coordination.
  
  
• Drive process transformation by automating manual tasks using tools like Salesforce NetSuite and RPA/EDI integrations.
  
  
• Collaborate with crossfunctional teams in Order Management Supply Chain Sales Operations IT and Finance to streamline and standardize processes.
• Build and monitor KPIs such as order propagation to the factory backlog and cycle time to drive datadriven improvements.
• Develop and enforce SOPs to ensure data accuracy fulfillment readiness and seamless handoffs between systems and teams.
  
  
• Represent Order Administration in strategic initiatives including remanufactured product launches regional expansion and MRP system rollouts.
  
  
• Support the teams organizational growth by overseeing onboarding training and role clarity within the broader Supply Chain Operations group.

Ideal Experience

• 8 years in Order Administration Order Management or Fulfillment Operations in hightech or hardware industries.
  
  
• 3 years of leadership experience with a passion for coaching and developing talent.
  
  
• Expertise in backlog management customer escalations and SLA compliance.
  
  
• Strong experience with enterprise systems such as Oracle/SAP/NetSuite (ERP) Salesforce (CRM) and EDI/automation tools.
  
  
• Proficient in Google Workspace including Sheets Slides and Docs to enhance productivity and datadriven decisionmaking.
  
  
• Proven track record of leading business process reengineering and system automation.
  
  
• Experience supporting a global supply chain including contract manufacturers international logistics and customer shipments.
  
  
• Skilled in communicating critical and sensitive customer escalations to executive leadership with clarity and professionalism.
  
  
• Comfortable navigating change and ambiguity in a highgrowth environment.
  
  
• Strong analytical skills in interpreting data and assessing critical situations to drive informed decisionmaking.

Nice to Have

• Experience supporting hardware product lifecycles including new product introductions and reverse logistics.
  
  

• Familiarity with remanufacturing or circular supply chains.
  
  

• Ability to partner with technical teams on system enhancements and integrations.

Why Join Pure

This is an opportunity to make a tangible impact on Pures growth and scalability. Youll be joining a forwardthinking Supply Chain Operations team that values innovation crossfunctional collaboration and building great things together.

We are primarily an inoffice environment and therefore you will be expected to work from the Santa Clara CA office in compliance with Pures policies unless you are on PTO or work travel or other approved leave.

The annual base salary range is: $149000 $224000.

Salary ranges are determined based on role level and location. For positions open to candidates in multiple geographical locations the base salary range is reflective of the labor market across the applicable locations.

This role may be eligible for incentive pay and/or equity.

And because we understand the value of bringing your full and best self to work we offer a variety of perks to manage a healthy balance including flexible time off wellness resources and companysponsored team events check out purebenefits for more information.

There is no application deadline and we accept applications on an ongoing basis until the job is filled.

#LIONSITE

WHAT YOU CAN EXPECT FROM US:

• Pure Innovation: We celebrate those who think critically like a challenge and aspire to be trailblazers.
• Pure Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been Named Fortunes Best Large Workplaces in the Bay Area Fortunes Best Workplaces for Millennials and certified as a Great Place to Work!
• Pure Team: We build each other up and set aside ego for the greater good.

And because we understand the value of bringing your full and best self to work we offer a variety of perks to manage a healthy balance including flexible time off wellness resources and companysponsored team events. Check out purebenefits for more information.

ACCOMMODATIONS AND ACCESSIBILITY:

Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this contact us at if youre invited to an interview.

WHERE DIFFERENCES FUEL INNOVATION:

Were forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isnt just accepted but embraced. Thats why we are committed to fostering the growth and development of every person cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership. At Pure Storage diversity equity inclusion and sustainability are part of our DNA because we believe our people will shape the next chapter of our success story.

Pure Storage is proud to be an equal opportunity employer. We strongly encourage applications from Indigenous Peoples racialized people people with disabilities people from gender and sexually diverse communities and people with intersectional identities. We also encourage you to apply even if you feel you dont match all of the role criteria. If you think you can do the job and feel youre a good match please apply.