e-KAM
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Job Description
Galderma is the emerging pureplay dermatology category leader present in approximately 90 countries. We deliver an innovative sciencebased portfolio of premium flagship brands and services that span the full spectrum of the fastgrowing dermatology market through Injectable Aesthetics Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981 we have dedicated our focus and passion to the human bodys largest organ the skin meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin we are in shapes our lives we are advancing dermatology for every skin story.
We look for people who focus on getting results embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all they must be passionate about doing something meaningful for consumers patients and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company we embrace diversity and respect the dignity privacy and personal rights of every employee.
At Galderma we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled direct impact.
As an eKey Account Manager you will be responsible for managing and developing key digital customers in the Italian market including:
Amazon (Vendor)
TikTok Shop
Major ePharma platforms
Beauty verticals and other strategic pure players
You will work in synergy with the marketing digital and trade teams to define commercial strategies and accelerate the growth of our brands online.
Main Responsibilities
Monitor and manage the customerlevel P&L to ensure profitability of activities
Manage commercial and operational relationships with assigned eRetailers
Build and implement strategic plans to maximize visibility and sales
Analyze performance (sellin / sellout) campaigns and assortments
Optimize the digital shelf and user experience for each platform
Collaborate with internal functions (trade supply legal media) for flawless
Launch new products and schedule promotional initiatives
Monitor market trends benchmarks and new eRetail opportunities
Who Were Looking For
5 years of experience in similar roles (eCommerce KAM / Digital Sales)
Deep knowledge of marketplaces and digital verticals
Strong analytical skills and advanced knowledge of Excel and BI tools
Understanding of Amazon dynamics (Vendor Central / Seller Central)
Entrepreneurial mindset flexible growthoriented
Fluent in Italian and English
Nice to Have
Direct experience in ePharma or TikTok Shop
Background in FMCG Beauty or Health
International experience or multichannel management
Employment Type
Full-Time
