Customer Service Advisor
Customer Service Advisor
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Job Description
- per annum bonus
- 5 days a week / 44 hours per week
- Earn extra with our refer a friend scheme T&Cs Apply
This is a really exciting time to join our Halfords Garage Services team. You will be working at one of our new Fusion centres; it will be upgraded with the latest facilities to lead the way in providing a firstclass customer experience and a great working environment.
Were the UKs largest Automotive service maintenance and repair business and we offer great career opportunities benefits and an uncapped bonus scheme.
As a Customer Service Advisor youll be the welcoming face for our customers handling job bookings in our inhouse system and discussing any technical concerns they may have.
Benefits Include:
- 5.6 weeks annual leave
- Up to 50 off garage bills in our Autocentres and 25 off most our Halfords products in our retail stores
- Discounts on everything from groceries shopping insurance days out restaurants and more
- Family & Friends Discount Events
- Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
- Financial planning support via Wagestream access up to 30 of your salary in advance
- GP Access 364 days a year 24 hours a day
- Join the Share save scheme with a 20 discount on shares
- Health Cash Plan to access wellbeing services and claim back healthcare costs
- Pension Scheme & Life Assurance
You will be given every opportunity to progress your career at Halfords.
Skills and Experience
- Proven track record of delivering excellent customer service
- IT literate
- Able to handle difficult situations professionally and calmly
- Experience working towards and achieving targets
- Ideally experience in an Autocentre environment
- Must have a full drivers licence with less than 9 points
Were in an exciting chapter rapidly growing our business with a focus on motoring services and electric mobility. Were the UKs leading retailer of motoring and cycling products and services and the UKs largest vehicle service maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria Wed encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. Were an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
