Vice President Revenue Cycle Patient Financial Services PFS

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Work Location: Atlanta GA

The Vice President of Patient Financial Services (PFS) provides strategic leadership and operational oversight for billing collections cash posting denial management and revenue recovery across hospital and professional billing operations at Emory Healthcare. This role focuses on optimizing accounts receivable performance accelerating cash flow ensuring regulatory compliance and enhancing financial integrity.

Collaborating with Revenue Cycle Finance IT and Compliance teams the VP of PFS drives process improvements automation and predictive analytics to streamline workflows reduce denials and maximize reimbursement.

Additionally this leader fosters a highperformance culture mentoring staff and aligning revenue cycle operations with Emory Healthcares strategic goals to enhance financial sustainability and operational excellence.

• Strategic Leadership & Alignment
  • Provide strategic oversight for all patient access functions ensuring alignment with Emory Healthcares revenue cycle goals
  • Develop and execute initiatives that enhance cash flow reduce AR days and improve financial performance in collaboration with leadership
• Revenue Cycle Operations & Performance
  • Oversee billing followup cash posting and account resolution functions to ensure efficiency and accuracy
  • Ensure compliance with federal state and payer regulations while optimizing reimbursement processes
• Technology & Workflow Optimization
  • Maximize the use of Epic and automation tools to improve claim processing payment posting and denial management
  • Identify opportunities for digital transformation and workflow enhancements
• Denials Prevention & Recovery
  • Analyze denial trends and root causes to implement proactive prevention strategies
  • Lead initiatives to reduce avoidable writeoffs and optimize revenue recovery efforts
• Leadership & Workforce Development
  • Directly manage PFS leadership teams fostering a culture of accountability and continuous improvement
  • Develop training programs to enhance staff competencies in billing collections and denial management
• Stakeholder & Vendor Collaboration
  • Maintain strong relationships with payers vendors and internal stakeholders to optimize reimbursement and streamline financial workflows
  • Partner with clinical and operational leaders to improve revenue cycle outcomes
• EnterpriseWide Initiatives & Innovation
  • Support initiatives related to automation predictive analytics and financial clearance improvements
  • Drive innovation in PFS operations to improve cash acceleration and reduce bad debt
• Additional Duties as Assigned
  • Travel required between 10 25 of the time
  • Role is hybrid splitting time between working remotely and working in the office

MINIMUM QUALIFICATIONS

• Bachelors in Healthcare Administration Business Administration with a Healthcare or Finance Concentration or equivalent
• 10 years in management experience at least 15 total years in related field

REQUIRED SKILLS & ABILITIES:

• Strategic Leadership & Revenue Cycle Expertise
• FrontEnd Revenue Cycle Operations Knowledge
• Technology & Data Utilization
• Performance Improvement & KPI Management
• People Leadership & Change Management

PREFERRED QUALIFICATIONS

• Masters in Healthcare Administration Business Administration with a Healthcare or Finance Concentration or equivalent
• 15 years in management experience at least 20 total years in related field

PREFERRED SKILLS & ABILITIES:

• Epic Systems Expertise
• Denials Prevention & Financial Clearance Strategies
• Digital Access & SelfService Implementation
• Healthcare Consulting & Strategic Planning
• Advanced Education & Certifications

JOIN OUR TEAM TODAY! Emory Healthcare (EHC) part of Emory University (EUV) is the most comprehensive academic health system in Georgia and the first and only in Georgia with a Magnet designated ambulatory practice. We are made up of 11 hospitals4 Magnet designated the Emory Clinic and more than 425 provider locations. The Emory Healthcare Network established in 2011 is the largest clinically integrated network in Georgia with more than 3450 physicians concentrating in 70 different subspecialties.

Emory is an equal opportunity employer and qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability protected veteran status or other characteristics protected by state or federal law.

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation please contact Emory Healthcares Human Resources at . Please note that one weeks advance notice is preferred.