Product Design Manager - Web Transformation
Product Design Manager - Web Transformation
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Job Description
VicRoads RLS founded in August 2022 by a consortium of Aware Super Australian Retirement Trust Macquarie Asset Management and the Victorian State Government operates under a long term concession deed issued by the State Government. This strategic 40year partnership is transforming VicRoads RLS into a more commercial customercentric product led and digitally advanced organisation. Our purpose to make services seamless and support safer networks for our communities drives our commitment to ensuring our customers get what they need when they need it.
Our organisational values steer our actions decisions and behaviours as we progress on our path of transformation.
We work collaboratively with the Victorian State Government to ensure we fulfil regulatory requirements deliver State projects and safeguard customer data. The Victorian State Government retains sole responsibility for road access infrastructure and safety
- Annual Salary Range:Commensurate with Experience
- Employment Type: Ongoing FullTime
- Usual Work Location: QV 180 Lonsdale Street CBD/ Work from home
About the Opportunity
Are you a strategic thinker passionate about leading design initiatives that create meaningful usercentred digital experiences
VicRoads is hiring a Product Design Manager Web Transformationto join our Product and Experience team where youll play a pivotal role in shaping how Victorians interact with our services. This role offers an opportunity to combine handson design expertise with leadership driving innovation and delivering impactful solutions that meet customer needs while aligning with organisational objectives.
What Youll Do:
1. Lead Product Design Strategy
Define and implement comprehensive design plans that align with organisational priorities and deliver measurable outcomes. Drive the development of intuitive accessible and scalable solutions that balance customer needs with business goals.
2. Design for Business Impact
Align design initiatives with organisational objectives to drive measurable business outcomes leveraging market insights and optimising for ROI. Deliver solutions that enhance customer engagement retention and revenue growth.
3. Empower Design Teams
Guide design practitioners to align their work with organisational goals fostering growth collaboration and high performance. Create a supportive environment that empowers teams to deliver exceptional impactful outcomes.
4. Deliver EvidenceBased Solutions
Leverage research and data to shape actionable insights optimising designs to meet customer behaviours and market demands. Champion iterative user testing and data analysis to refine designs ensuring they deliver measurable impact.
5. Collaborate with Stakeholders
Build and maintain strong relationships with stakeholders ensuring alignment across teams through clear communication and shared goals. Facilitate workshops and discussions to cocreate and align on impactful design strategies.
6. Set Standards and Evolve Frameworks
Maintain and enhance design systems ensuring consistency scalability and accessibility across platforms. Develop reusable frameworks that enable adaptability while driving efficiency.
7. Apply Advanced Methodologies
Blend design thinking humancentred design and Lean UX to craft tailored solutions for complex challenges. Continuously innovate by evolving design practices to address multifaceted problems with strategic precision.
Who You Are:
- 8 years of combined product design and leadership experience with a proven track record of guiding multidisciplinary teams and delivering impactful outcomes.
- SelfDirected and Accountable. You take ownership of tasks and outcomes demonstrating initiative and a commitment to delivering highquality results while holding yourself accountable for decisions and actions.
- Expert facilitator adept at leading workshops design sprints and collaborative sessions to align teams surface insights and drive strategic outcomes.
- Exceptional communication skills with the ability to articulate design decisions and influence stakeholders at all levels.
- Deep expertise in researchdriven usercentred design methodologies seamlessly integrating insights into every stage of the design lifecycle.
- Thrives in dynamic evolving environments bringing a proactive and solutionoriented mindset.
Why VicRoads
At VicRoads we empower our team members to drive their careers forward in an inclusive and innovative environment. Youll be at the forefront of exciting product developments and have the opportunity to make a real impact!
Ready to Apply
If youre driven collaborative and ready to take on the challenge wed love to hear from you! Apply now with your resume and portfolio showcasing your design expertise and become a pivotal part of our journey toward delivering exceptional products and experiences.
Culture:
To attract retain and develop talented people we provide genuine flexibility a culture that supports people to be their best and on top of that great opportunities for career development. We embrace diversity and inclusion and are proud our workforce reflects the community we serve.
What we offer:
- Competitive salary and benefits
- Supportive diverse and inclusive work environment
- Opportunities for professional and personal development
- Flexible working arrangements and family friendly practices
How to Apply
Please submit your application via the Apply button.
For a copy of the Position Description please email
Unfortunately applications cannot be accepted via this email.
Please note: This position requires the successful employee to provide evidence of being fully vaccinated against COVID19 or medical evidence which confirms the individual is unable to receive a dose or a further dose of a COVID19 vaccine due to a medical contraindication or an acute medical illness.
Failure to comply with this condition of employment may impact your eligibility for employment in this position with Vic Roads. VicRoads is required to evidence your right to work in Australia and may ask for your consent to check records maintained by the Department of Immigration and Border Protection as well as records maintained by Victoria Police and VicRoads as part of the selection process. Information provided to VicRoads will be treated in the strictest confidence.
Required Experience:
Manager
Employment Type
Full-Time
