Gear Inc. is seeking a QA (Quality Assurance) Officer for our Moderation teams on a full time basis. The
ideal candidate will play a crucial role in ensuring the implementation and efficiency of quality.
Where you will work
Thanh Khe Da Nang.
Responsibility
Review the implementation & efficiency of quality and inspection systems;
Plan conduct & monitor testing and inspection of materials and products to ensure the qualitys product;
Investigate customers claims and nonconformance issues;
Analyze data to identify areas for improvement in the quality systems;
Develop recommend and monitor corrective and preventative actions;
Evaluate audit findings and implement appropriate corrective action.
Key skills and experience Good English skills in reading gathering information from foreign customers requirements;
Have at least 1year experience in customer support service analysis;
Have contentmoderationrelated skills is preferable;
Be detail oriented with strong analytical skills;
Proficient skills with MS Office and Google Drive;
Willingness to handle multiproject;
Have good communication skills is an advantage;
Able to work on Holidays is preferable;
Personal traits and selfmanagement skills are required to manage unique risks and a fast pace work environment within the Content Moderation industry. Candidates may potentially be exposed to harmful content.
Benefits
1. Salary and Benefits Attractive salary and benefits (Competitive Basic Salary Lunch Allowance End of Year Bonus) and annual performance review;
Premium Healthcare and Mental Health Care service for you 100 covered by the company;
Extra bonus per personal events (Wedding Funeral Hospitalization Newborn baby) and a very cute baby box for staff who are going to welcome a new baby angel to the world;
Annual health check annual flu vaccination;
Fantastic internal events;
Paid leave 12 days/year).
2. Working Environment We work 40 hours per week;
International fun and professional working environment;
Modern hardware provided by the company (laptop monitor etc.;
No dress code;
Free drinks (coffee tea etc.;
English working environment;
Training and career development opportunities.