Portuguese Speaking Customer Service Agent -Relocation in Greece
Portuguese Speaking Customer Service Agent -Relocation in Greece
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Job Description
Key Responsibilities:
Engage with Portuguesespeaking customers across various platforms including phone email and live chat.
Address customer inquiries resolve issues and ensure a positive experience with our services.
Provide detailed information regarding our products and services to assist customers effectively.
Collaborate with team members to streamline processes and improve customer service quality.
Participate in ongoing training to stay informed about product offerings and service improvements.
Requirements
Fluency in Portuguese and English is essential.
Strong communication skills with a customercentric approach.
Excellent problemsolving abilities and a proactive attitude toward customer support.
Ability to work independently in a remote setting while contributing to a team environment.
Benefits
The Customer Service Agent will be responsible for providing exceptional customer support, ensuring customer satisfaction, and enhancing the overall customer experience on a day-to-day basis. Customer Service Representatives and Customer Support skills Customer Satisfaction and Customer Experience expertise Fluency in Portuguese and English languages Excellent communication and interpersonal abilities Problem-solving and conflict resolution skills Prior experience in a customer service role is preferred Ability to work efficiently in a fast-paced environment Strong organizational skills and attention to detail
Employment Type
Full Time
Company Industry
Business Consulting and Services / Outsourcing and Offshoring Consulting / Telephone Call Centers
