international calling work from home
international calling work from home
Posted on :
12-04-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
This is a remote position.
telecaller job primarily involves making outbound and handling inbound calls to generate leads promote products/services and provide customer service. Telecallers are essentially the voice of a company connecting with existing and potential customers to achieve sales targets and build customer relationships. They may also answer inquiries resolve complaints and maintain accurate records of interactions.
Key Responsibilities:
Lead Generation: Proactively contacting potential customers to identify opportunities and generate leads.
Sales Promotion: Explaining product/service features benefits and pricing to persuade customers to make purchases.
Customer Service: Addressing customer inquiries concerns and complaints and providing necessary information.
Relationship Building: Developing and maintaining positive working relationships with clients.
Data Management: Maintaining accurate records of customer interactions and updates in the CRM system.
Sales Targets: Meeting and exceeding sales targets and contributing to team performance.
Following up: Following up with leads and existing customers to ensure satisfaction and identify opportunities for upselling.
Skills and Qualities:
Excellent Communication: Strong verbal communication skills ability to listen actively and clearly explain complex information.
Persuasion: Ability to persuade customers and build rapport.
Interpersonal Skills: Good rapportbuilding skills and ability to handle diverse customer personalities.
Problemsolving: Ability to identify and resolve customer issues efficiently.
Adaptability: Ability to adapt to various customer needs and preferences.
Sales Aptitude: A natural inclination towards sales and a drive to achieve targets.
Computer Skills: Basic proficiency in using computer software such as CRM systems.
Customer Service: Ability to handle customer inquiries and complaints with patience and professionalism.
Industry Examples:
Sales: Promoting products or services to generate leads and close deals.
Customer Service: Providing support to existing customers resolving queries and handling complaints.
BPO: Working in a Business Process Outsourcing setting handling customer interactions on behalf of other companies.
Real Estate: Generating leads for property viewings and coordinating appointments with clients.
Banking: Promoting and selling banking products and services and resolving customer queries.
SEO: Promoting search engine optimization services to potential customers.
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
