Sales Operations Manager
Sales Operations Manager
Posted on :
13-04-2025
Employer Active
1 Vacancy
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Job Description
Key Responsibilities Deliverables / Outcomes
- Develop Streamline and Optimize the Sales Process: Regularly evaluate and enhance the efficacy of the sales process identifying areas that could be costing valuable deals and implementing solutions to keep the sales process in top shape.
- Oversee the Sales Funnel: Track conversion rates through each stage of the sales funnel analyze data to make sound recommendations for improvement and identify sticking points that impact sales velocity.
- Select Implement and Manage Sales Automation Tools: Ensure the sales team has the necessary tools by evaluating and optimizing the usage of current tools and managing the implementation of new sales automation systems.
- Manage CRM Data: Oversee the CRM system to ensure data is uptodate consistent and optimized for the teams use including managing contact lists setting up automations and managing custom fields and data.
- Perform Sales Forecasting: Manage forecasting and data analysis to provide insight into the teams performance and the sales quota they are working towards sharing this information with the team and stakeholders to maintain alignment on key performance indicators.
- Work with Sales Leadership to Develop Organizational Goals: Provide datadriven input on future organizational goals informing compensation decisions and future sales targets.
- Lead a Team of Sales Operations Professionals: When required lead a team of sales operations analysts overseeing their activities to ensure all responsibilities related to sales operations are efficiently managed.
Qualifications
- Graduate / masters in business administration Sales Marketing or a related field.
- 5 years of experience in sales operations sales management or a similar role preferably in IT sales.
- Strong analytical and problemsolving skills with a proven ability to use data to inform decisions.
- Excellent communication and interpersonal skills capable of working effectively with diverse teams.
- Proficiency in CRM software (e.g. Zoho) Sales database integration and sales analytics tools.
- Demonstrated project management skills and the ability to lead initiatives from concept to completion.
Key Skills
- CRM and Sales Automation Tool Management
- Process development improvement and amp; management.
- Goal Setting
- Communication Skills Executive level written and verbal communication.
- Stakeholder Management
Key Competencies
- Analysis Skills
- Organization/Planning
- Team Leadership and amp; Development
- Accountability
- Passion
Employment Type
Full Time
Key Skills
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