Dock Attendant - Lake Country
Dock Attendant - Lake Country
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Job Description
Overview
Job Description: Dock Attendant
Position Title: Dock Attendant
Location: ORourke Family Estate Lake Country BC
Employment Type: Seasonal
Reports To: General Manager
Position Summary
ORourke Family Estate is seeking a seasonal Dock Attendant to manage operations at our three docks and boathouse during the Summer boating season. The Dock Attendant will provide exceptional service to guests arriving by boat oversee the safe use of our docks and boat lifts and facilitate transportation to our winery locations via shuttle. This role is ideal for individuals who enjoy working outdoors in a beautiful lakeside environment while delivering exceptional guest experiences.
Key Responsibilities
Dock Operations:
- Assist with docking and undocking of boats ensuring safe handling and secure mooring.
- Operate and maintain boat lifts and oversee the cleanliness and organization of the boathouse.
- Perform regular inspections of docks boat lifts and related equipment to ensure safety and functionality.
Guest Experience:
- Greet and assist guests arriving by boat providing a warm and professional welcome.
- Ensure a smooth transition for guests traveling from the docks to the wineries.
- Respond to guest inquiries about the estate wineries and facilities with a high level of service.
Shuttle Transportation:
- Operate the estate shuttle to transport guests safely and comfortably between the docks and winery locations.
- Maintain a clean and guestready shuttle environment at all times.
- Assist guests with loading and unloading during transport.
Maintenance and Safety:
- Conduct basic maintenance tasks for docks boats and lifts as needed.
- Monitor weather conditions and take appropriate action to ensure safety.
- Follow established procedures for safety emergencies and operational concerns.
- Other duties as assigned.
Qualifications
Experience:
- Previous experience in customer service or hospitality preferred.
- Experience driving a shuttle or similar passenger vehicle is an asset.
- Familiarity with boating and dock operations is an advantage.
Skills and Requirements:
- Strong interpersonal and communication skills.
- Valid drivers license and clean driving record (required for shuttle operation).
- Basic knowledge of boating safety and operations.
- Ability to perform physical tasks including lifting bending and working outdoors in various weather conditions.
- Boating certification or experience operating small vessels (preferred but not required).
Key Competencies
- Friendly and professional demeanor.
- Attention to detail with a focus on safety and guest experience.
- Problemsolving skills and ability to work independently.
- Teamoriented and proactive approach.
Work Environment
- Outdoor role with exposure to various weather conditions.
- Physical work that includes lifting and walking on uneven surfaces.
- Flexible seasonal schedule including weekends holidays and evenings.
Compensation and Perks
- Competitive hourly wage $22 $27/ hour
- Access to employee discounts on wine and dining at our restaurants.
- Staff accommodation available.
- Opportunity to work in a stunning dynamic lakeside setting.
To Apply
If youre passionate about providing outstanding guest service have a clean driving record and enjoy working in a stunning lakeside environment wed love to hear from you! Please send your resume and cover letter to
Employment Type
Temp
