Patient Account Representative
Patient Account Representative
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Overview
Patient Account Representative
Starting at $16.50 per hour
Why work for Select
We are committed to your growth and success!
Career Advancement opportunities
Competitive pay benefits and PTO
Eligible for referral bonuses
Thorough orientation program
Team oriented environment
No required weekends
Do you enjoy puzzles and research Are you resultsoriented If so our Patient Account Representative position may be a phenomenal career for you within Select Medical!
Our dynamic team has the responsibility of resolving outstanding insurance claims so that our patients are not impacted.
We offer an exceptional employee experience fulltime hours full benefits paid training and advancement opportunities.
Our team offers flexible first shift Monday through Friday schedules. This would include two fifteen minute breaks and one halfhour lunch. We allow for casual work attire jeans are our norm!
As a member of the Account Receivables team you will resolve unpaid insurance claims balances accurately. You will independently work towards daily goals with the greater team goal of ensuring our patients are not billed incorrectly.
Our paidtraining will ensure you are given the tools and foundation to analyze accounts and the ability to contact the payors (Insurance Companies) in a professional fashion.
Responsibilities
- Investigate and followup on all open account balances overdue for 45 days or more to determine reason for nonpayment. Contact responsible party to establish reason for delinquency document in system all verbal and written communication relative to overdue account and institute timely followup with responsible party as a result of last contact to assure progress in resolving account with payment.
- Review accounts with initial evaluations as early as 21 days old in order to confirm that clean claims are reaching the correct payor.
- Make outgoing calls to patients insurance companies and attorneys regarding claim status in order to reduce both outstanding receivables and DSO.
- Manage correspondence related to designated work load.
- Address incoming center/field inquiries as necessary and in accordance with departmental guidelines.
- Identify and resolve issues impacting the timely collection of open receivables.
- Provide timely notification to the appropriate managerial staff of any identified payor issues.
- Counsel patients on financial options and establish payment plan or begin dunning letter process and followup as needed.
- As necessary request account adjustments as identified via write off requests and refund requests.
- Recommend accounts to an outside agency based upon company guidelines.
- Notify database operations of changes or additions to specific payor plan contract address or other pertinent information as necessary.
- Meet the expectations and goals for productivity and cash targets as set forth by management
- Performs other duties or special projects as assigned.
Qualifications
POSITION REQUIREMENTS
- High School Diploma or GED
- One year of customer service experience Retail/Hospitality/Banking/Healthcare
PREFERRED QUALIFCATIONS
- One year of experience in an office setting medical environment preferred
- Computer skills including Microsoft Office products and familiarity with internet research
- Strong organization skills and the proven experience in the ability to problem solve.
- Adaptable detail orientation and strong organization skills are preferred.
- Excellent verbal and written communication skills
- Strong interest to develop career path
Working Conditions:
- Office Environment
Additional Data
Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment and employees are treated during employment without regard to race color religion national origin citizenship age sex sexual orientation gender identity marital status ancestry physical or mental disability veteran status or any other characteristic protected under applicable law.
Select Medical strives to provide our employees with a solid worklife balance as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.
- An extensive and thorough paid orientation program.
- Hybrid Remote Work Structure
- Paid Time Off (PTO) and Extended Illness Days (EID).
- Health Dental and Vision Insurance; Life insurance; Prescription coverage.
- A 401(k) retirement plan with company match.
- No Required Weekends
Required Experience:
Unclear Seniority
Employment Type
Full-Time
