First Entertainment Credit Union is looking for a Branch Manager responsible for contributing to the Credit Unions key results by displaying personal accountability through impacting expense control positively affecting profitability influencing business growth and exceeding member satisfaction expectations.
The Branch Manager is responsible for successful branch oversight service expectations growth and goal achievement. This person will direct coordinate and lead the activities of staff resulting in efficient and effective quality service new business and operation of the branch. The ideal candidate will also lead and manage effective staff functions including motivating hiring coaching training counseling and terminating. Ensure policies procedures and guidelines are performed within the scope of responsibilities and accountabilities.
This position is a fulltime onsite opportunity and will report to the Sr. Director Sales and is based in Culver City CA. The target minimum and maximum salary range for this position is $82000 and $102000.00 in California.
Responsibilities
Lead guide and motivate staff for achievement of branch and individual goals. Ensure the branch and staff achieve stated goals on a monthly basis and provide feedback when necessary.
Ensure operations are conducted in accordance with established policies procedures and guidelines and within legal and regulatory requirements.
Lead supervise and train staff including new teammates ensuring knowledge and skill level are appropriate to job duties and functions particularly with regard to quality service expectations and standards and with crossselling products and services.
Actively follow up on new and pending accounts and applications processed to ensure crosssell opportunities have been identified and maximized.
Lead efforts in branch business development to increase sales and production to maximize branch growth.
Promptly and accurately complete required reports and records such as timesheet recordings and approvals managers report branch balancing logs manual report tracking and report review or monitoring.
Identify areas for opportunities and make recommendations to improve branch operations and productivity to increase effectiveness and efficiency and to assist in meeting goals.
Within the scope of authority and privileges provide approval and override support to staff and offer backup support to teammates as needed.
Manage the employee life cycle activities such as hiring termination performance reviews coaching development and so forth.
Ensure adequate controls are maintained where appropriate such as dual controls for operation tasks. Dual control can be associated with card issuance systems branch opening branch closing cash counts cash and negotiable instrument controls and processing.
Oversee and make sure to ensure monthly and annual Member Satisfaction Scores are met.
Perform other duties and tasks as assigned.
At First Entertainment your role and every role are essential to our Mission We build lifelong financial relationships with the people in entertainment based on a deep understanding of how they live and work Core Values Members First Ownership Integrity Innovation Inclusivity One Team and we expect you to uphold them.
Requirements
High school graduate twoyear college degree or equivalent preferred or completion of a specialized course of study at a business or trade school.
Six 6 or more years work related experience in a fullservice financial institution or experience in a related position in a related field. Prefer at least 4 years prior manager experience. Proven success at goal achievement leadership skills and applied experience.
Exceptional customer service interpersonal and business development skills
Stellar communication skills both verbally and written.
Thorough knowledge of Credit Union products and services procedures and guidelines and field of membership requirements.
Indepth knowledge of regulations applicable to essential responsibilities.
Ability and flexibility to work outside standard branch hours as needed.
Knowledge of how to use a personal computer and MS Office products on a daily basis (Word Excel Outlook) and Symitar for Windows (Episys).
Notary Public certification required.
Registered in the Nationwide Mortgage Licensing System & Registry (NMLS) required.
Our Benefits and Perks
Rich healthcare benefits and retirement plans including profit sharing opportunities.
Market competitive pay and bonus earning potentials.
Generous time off plans including PTO Sick time holidays Volunteer Time off Paid Parental Leave and more.
Robust Learning and Development programs to support personal and professional growth.
Tuition and Education reimbursement program up to $5250 annually.
Commitment to DEIB (Diversity Equity Inclusion and Belonging) and opportunities to help make an impact on the communities.
Employeeonly financial readiness offerings (discounts on loan rates and fee waivers).
Various stipends and accommodations to support an agile work model.
Meaningful wellness programs through CALM subscription and employerpaid EAP as well as Fitness Reimbursement.
Unlimited referral bonus earning potential up to $5000.
Team building and cross functional events throughout the year and more!
Who We Are
Named one of the top 10 Credit Union in California by Forbes First Entertainment Credit Union has been the financial ally since 1967 for the creators of entertainment and those who support them. With more than 2.1 billion in assets and over 90000 members we are constantly looking for talents to help us build a high trust high performance and workplace of choice culture while growing our business. As a teammate you will enjoy an inclusive workplace culture and an employerofchoice environment.
AtFirst Entertainment Credit Unionwe believe Your Story Matters and that includes our members employees community and those interested in joining our growing team.
Our Hiring Philosophy
First Entertainment Credit Union supports Pay Transparencyand considers many factors such as your experience skills certification location job grade while determining your compensation package. Pay decisions are also guided by our financial means as well as analyzed against our internal equity. We are committed to competitive pay and offer benefits in accordance with our compensation philosophy.
First Entertainment Credit Union is also an Equal Opportunity Employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race color religion sex (including pregnancy) age sexual orientation national origin marital status parental status ancestry disability gender identity veteran status genetic information other distinguishing characteristics of diversity and inclusion or any other protected status regulated by you need any reasonable accommodation to complete this application please contact our People Operationsteam at.