Front Office Representative I
Front Office Representative I
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Job Description
The Front Office Representative I works under general supervision to perform various front office duties in the medical office setting to ensure efficient operations and patient satisfaction; works closely with Office Manager to troubleshoot and resolve problems and maintains positive relationships with patients family members visitors and fellow employees.
PIH Health is a nonprofit regional healthcare network that serves approximately 3 million residents in the Los Angeles County Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital PIH Health Good Samaritan Hospital PIH Health Whittier Hospital 37 outpatient medical office buildings a multispecialty medical (physician) group home healthcare services and hospice care as well as heart cancer digestive health orthopedics womens health urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nations top hospital systems for best practices cuttingedge advancements quality of care and healthcare technology. For more information visit PIHHealth or follow us on Facebook Twitter or Instagram.
Required Skills
- Knowledge of computer keyboard and 10 key touch ability to type at least 40 words per minute.
- Knowledge of computer practice management systems and other computerized systems (Microsoft Office programs electronic health record systems).
- Demonstrates good telephone management skills.
- Knowledge of ICD10 CM and CPT coding systems.
- Good organizational skills.
- Ability to identify and solve problems.
- Demonstrates good communication skills bilingual helpful.
Required Experience:
Unclear Seniority
Employment Type
Unclear
