Senior Solutions Consultant
Senior Solutions Consultant
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$ 115000 - 144000
1 Vacancy
Job Description
About Flexport:
At Flexport we believe global trade can move the human race forward. Thats why its our mission to make global commerce so easy there will be more of it. Were shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today companies of all sizesfrom emerging brands to Fortune 500suse Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission solutions and people. Ready to tackle global challenges that impact business society and the environment Come join us.
Build the solutions to help Flexport grow
The Ecosystem teams mission is to make information exchange in global trade easy for everyone by efficiently securely and reliably connecting the Flexport Platform with the external Global Trade Ecosystem.
The opportunity:
We are looking for a talented Solutions Consultant to join our team! In this role you will bridge the gap between Sales Account Management Global Operations Solutions Engineers and Product to ensure the successful design development deployment ongoing utilization and stability of the integrations you deliver for our clients. Integrating our best in class platform seamlessly with clients is a critical component of our strategy.
You will:
- Own the endtoend delivery for common integrations including purchase order booking advanced shipping notification shipment milestone freight invoice and more.
- Participate in functional requirements gathering and own project requirements design functional testing and operations impact deliverables for complex integration projects.
- Share functional insights and nuances about different freight forwarding scenarios that might impact a given customers integration with Flexport Ecosystem peers.
- Collaborate with the Account Management and Global Operations teams to review update and socialize SOP changes for integrated customers.
- Work closely with Solutions Engineers to create the business objects (Quotes Bookings Shipments Invoices etc.. necessary to facilitate integration testing across various functional scenarios.
- Facilitate User Acceptance Testing across endusers including the customer and Client Solutions ensuring successful testing and approval prior to integration golive.
- Partner with Client Solutions in your region / timezone to help drive successful adoption of integrated solutions assist in triage / diagnosis of integration issues and aggregate feedback to recommend improvements / feature requests to applicable teams.
- Partner with Account Executives in your region/timezone ensuring they have requisite support in navigating integration related requests from their customers throughout the presales process.
You should have:
- Strong analytical and problem solving skills paired with a persistent proactive resultsoriented mindset
- Ability to effectively drive integrations between Flexport our customers and the ERP TMS WMS and / or systems they rely on.
- Familiarity with transmission protocols (FTP SFTP AS2 etc. payload / file formats (JSON XML delimited files etc.
- Work well with crossfunctional teams and provide project leadership
- Initiative and positive attitude with a desire to learn and seek answers independently
- Ability to manage multiple priorities and projects with organizational and timemanagement skills
- Excellent verbal and written communication
- Bachelors degree in a technical field or relevant work experience
- 57 years of work experience
- Willingness to travel (up to 25
Bonus points if you have:
- Experience with EDI X12 and EDIFACT
- Experience working with APIs
- Experience with data analytics data manipulation and system integrations
- Supplychain logistics or operations experience
#LIonsite
Worried about not having any logistics experience
Dont be! Our mission is to make global commerce so easy there will be more of it. Thats why its important to bring people from diverse backgrounds and experiences together with our industry veterans to help move the global logistics industry forward.
We know this industry is complex. Thats why we invest in education starting day one with Flexport Academy a one week intensive onboarding program designed specifically to set every new Flexport employee up for success.
The US base salary range for this position (exclusive of bonus equity and benefits):
$115000 $144000 USD
Commitment to Equal Opportunity
At Flexport our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race color religion sex national origin age physical and mental disability health status marital and family status sexual orientation gender identity and expression military and veteran status and any other characteristic protected by applicable law.
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Required Experience:
Senior IC
Employment Type
Full Time
