Subject Matter Expert (SME) The Defense Health Agency (DHA) is seeking a highly skilled and detailoriented Subject Matter Expert (SME) to provide critical support in information technology infrastructure and human capital management. This role is essential for ensuring the alignment of strategic IM/IT workforce planning with the DHAs longterm goals and operational needs. The ideal candidate will be responsible for supporting technologyrefresh initiatives tracking equipment and troubleshooting telecommunications systems. Additionally the SME will collaborate closely with executive leadership to drive the of strategic plans provide guidance on workforce development and help improve business processes. As part of a dynamic and highperforming team you will contribute to the DHAs mission of enhancing medical readiness and operational efficiency while playing a key role in developing systems that support both tactical and strategic goals for the organization. Apply today!
RESPONSIBILITIES
Provide information technology infrastructure support to include tasks such as technologyrefresh laptop and equipment tracking telecommunications and equipment troubleshooting. Serve as SDD onsite systems administrator and network administrator. Coordinate and track annual equipment audits.
Examine the current force structure define gaps in education training experience; assist with defining longterm plan of action and supporting the of a sustainable human capital plan.
Gather investigate research analyze and act on information affecting intradepartmental or interdepartmental operations. Participate with executive leadership in institutional planning policy development and problem resolution. Ensure strategic alignment with PMO and RMED and SDD wide issues.
Collaborate with and act as a confidential sounding board to executive leadership in developing strategies and systems to improve the quality efficiency and responsiveness of a broad range of services and operations. Maintain currency of knowledge with respect to the SDDs strategic directions and plans and relevant stateoftheart systems and technology.
REQUIRED SKILLS/EXPERIENCE
Familiarity of the DoD and the Defense Health Agency is highly desired.
Provide guidance on strategic IM/IT workforce planning and human capital management.
Proficiency with business process development and improvement.
35 years experience in strategic planning.
Possesses and applies expertise on multiple complex work assignments.
Ability to handle efficiently and effectively multiple and shifting priorities.
REQUIRED EDUCATION / CERTIFICATIONS
Bachelors degree in any related field.
LOCATION
Falls Church Virginia 22042
CLEARANCE
Public Trust
CLIENT
Defense Health Agency
TRAVEL
Travel may be required
WORK HOURS
40 hours a week 8 hours a day
EMPLOYMENT CLASSIFICATION
Employment Classification Eligibility W2
RELOCATION
Not eligible for relocation benefits
Other Considerations: applicants will be subject to a background investigation. Individuals primary workstation is in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 80 of the time; frequently required to move about to access file cabinets and use office equipment such as PC copier fax telephone cell phone etc. Occasionally required to reach overhead bend and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 80 of the time.
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