Case Aid Social Service Assistant
Case Aid Social Service Assistant
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Job Description
Initial Posting Date:
04/09/2025Application Deadline:
04/16/2025Agency:
Department of Human ServicesSalary Range:
$4023 $5575Position Type:
EmployeePosition Title:
Case Aid (Social Service Assistant)Job Description:
The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by ourEquity North Starand our vision for a positiveRiSE organizational culturethat advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups women individuals with disabilities veterans LGBTQIA2S community members and others to help us achieve our vision of a diverse and inclusive community.
Opportunity awaits! If you are detailoriented compassionate enjoy working alongside others and are committed to serving your community we invite you to be part of something greater.
Summary of Duties
As a Case Aide you will:
Work across all child welfare program areas as a member of the service delivery team.
Provide administrative support to case carrying social service specialists.
Coordinate and perform duties such as documentation data entry transportation visitation and contacting service providers.
Support the engagement of children in need of placement.
Engage with families to improve the outcomes and timeliness of cases.
Contribute to risk and safety assessments and the associated decisions and plans.
Support the caseworker in tasks related to assessment and case planning activities.
Minimum Qualifications
One year experience assisting professionals in one or more specialized social programs such as family services children services senior services mental or developmental disability services substance abuse programs juvenile corrections programs or occupational skills programs
OR
Possession of a current certification in Child Development Early Childhood Education Addiction Counseling Preparation or Juvenile Corrections.
OR
45 quarter hours or 30 semester hours of college course work in sociology psychology early childhood education criminal justice human services juvenile corrections or occupational skills training.
OR
An Associates degree in a field not closely related to Social Work/Human Services and six months of human services related experience (i.e. work providing assistance to individuals and groups with issues such as economically disadvantaged employment abuse and neglect substance abuse aging mental or physical disabilities juvenile prevention health cultural competencies and/or inadequate housing).
Essential Attributes
We are looking for candidates with:
Experience communicating effectively with the public service providers and clients in person over the phone and in writing respecting cultural differences.
Experience gathering documents from multiple sources and organizing into a case
Empathetic and Patient able to provide trauma informed support to the youth and families working with Child Welfare.
Experience utilizing time management organization and prioritization skills to meet deadlines
Application instructions & requirements
Your work history profile and resume are the perfect opportunity to highlight your interest in the position and demonstrate your skills lived and/or work experience that shows you are an excellent candidate for the position.
Please upload a resume or complete the work history profile. Please make sure your application materials resume and job history are clearly outlined as this information will be used to determine your starting salary range. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.
Current State of Oregon employees: Apply via your employee Workday account.
If you are not a current State of Oregon employee view this application instructional video.
After you submit your application you will have additional tasks to complete in Workday. Please continue to check your Workday account throughout the recruitment process.
The use of outside resources such as Artificial Intelligence software during applicant skill assessments examinations and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.
Working Conditions
Your work will take place in the office and community.
Majority of your work will be conducted in the office and community. You may have some opportunities for remote work but this will need to be discussed with and approved by your manager.
Your typical work schedule will be Monday through Friday 8 a.m. to 5 p.m. Pacific Standard Time (PST). There could be the possibility of overtime.
You will work a professional work week where the hours of work fluctuate on a daily and weekly basis to meet service needs. Occasional/frequent/rare compensated overtime will be required including evening and weekend work.
You will have frequent local travel. Occasional travel may be hours away. On rare occasions you will have overnight travel. The purpose of travel will be to transport children and connect with family members.
You may be required to lift up to 40 lbs. for the purpose of placing children into car seats.
You will interact with a wide range of people including some who have experienced trauma and may exhibit challenges in controlling their emotions.
You may encounter stressful situations that require quick decisionmaking to ensure safety of yourself and others.
Benefits
ODHS Employee Resource Group communities that promote shared learning.
Cost of Living Adjustments.
Annual salary increases (until you reach the top of the listed salary range).
Amazing benefits package.
Possible eligibility for the Public Service Loan Forgiveness Program.
Background Checks and Requirements
A valid drivers license and acceptable driving record are required for this position.
If selected as a finalist we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.
Finalists must be cleared by the FBI Criminal Justice Information Services (CJIS) through a fingerprintbased criminal records check.
The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire you will be required to complete the US Department of Homeland Securitys I9 form confirming authorization to work in the United States. ODHS will use EVerify to confirm that you are authorized to work in the United States.
Employment Preference
Veterans preference:
General Information
This is a permanent fulltime position and is represented by the Service Employees International Union (SEIU).
This recruitment may be used to fill future vacancies in the same classification.
Contact Information
We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA) application questions or jobspecific questions.
The recruiter for this position is Amy Acree. If you contact the recruiter please include the job requisition number:
Email:
Employment Type
Full-Time
