Medical Assistant- Monday-Thursday 8am-7pm
Medical Assistant- Monday-Thursday 8am-7pm
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Job Description
About Crossover Health
Crossover Health is creating the future of health as it should be. A national teambased medical group with a focus on wellbeing and prevention that extends beyond traditional sick care the company delivers an entirely new model of healthcarePrimary Healthbuilt on the foundation of trusted relationships an interdisciplinary care team approach and outcomesbased payment. Crossovers Primary Health model integrates primary care physical medicine mental health health coaching care navigation and more and delivers care in surroundsoundinperson virtually and via asynchronous messaging. Together we are building a community of members that embraces healthcare as a proactive part of their lifestyle.
Job Summary
The Medical Assistant plays a crucial role in creating a unique and exceptional patient and member experience within our clinic. This position is responsible for providing guests with aboveandbeyond service ensuring they are delighted from the moment they step into the clinic and continuing to extend the service experience beyond the clinic walls. As the Medical Assistant you assist members with checking in demonstrating an indepth knowledge of selfinsured employer health insurance including copays coinsurance and related benefits. You are at the forefront of facilitating the patient and member experience throughout our health center ensuring superior service delivery and a welcoming environment.
Clinical Responsibilities
Take medical histories measure patient vitals and other pertinent information to assist the clinician with care of the patient.
Handle inventory orders and replenish medical supplies and materials.
Provides phlebotomy services and immunization services
Performs other duties as assigned
Member Service Responsibilities
Welcomes each member and handles all member interactions with the highest level of hospitality and professionalism.
Demonstrates a commitment to quality delivering uncompromised service and outcomes.
Accommodates special requests for member support whenever possible and helps to promptly resolve member questions.
Assists with assigned projects and special provider or patient requests.
Assists with the member checkin process including a basic understanding of benefit eligibility files checkin technology and overall clinic workflows within the context of care delivery.
Processes transactions required to begin or complete the visit.
Demonstrates an indepth knowledge of employersponsored health insurance including copays coinsurance and related benefit specific requirements in order to support members.
Engages with members by answering calls scheduling appointments responding to emails and following up with member needs.
Collaborates with providers and staff members to deliver an exceptional seamless patientcentered care experience.
Performs other duties as assigned
Required Qualifications
Graduate of an accredited medical assistant or surgical technician program.
Minimum of 2 years comparable clinical back office medical assistant experience.
BLS (Basic Life Support) certification required.
Preferred Qualifications
Excellent computer skills and familiarity with Microsoft products.
Reading writing and excellent oral proficiency in the English language.
Strong organizational and followthrough skills.
Excellent communication and interpersonal skills.
High level of ownership accountability and initiative.
Proven organizational skills great interpersonal skills and ability to work as a key team member.
Comfort and efficiency with multitasking issue resolution and conflict management.
Physical Job Requirements
May require standing walking and sitting for extended amounts of time.
Occasionally lift and carry items weighing up to 50 lbs.
Manual and finger dexterity and handeye coordination
Includes full range of body motion including potential of handling and lifting patients.
Requires corrected vision hearing and speech within normal ranges. Must be able to effectively communicate with patients and team members.
Crossover Health is committed to Equal Employment Opportunity regardless of race color national origin gender sexual orientation age religion veteran status disability history of disability or perceived disability. If you need assistance or an accommodation due to a disability you may email us at .
To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.
#LIOnsiteEmployment Type
Full-Time
