Customer Service Representative
Customer Service Representative
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Job Description
Location:
536 W 23rd St Manhattan New York 10011 United States of AmericaAre you a people person Do you love helping others UHaul is in search of friendly motivated people for the position of Customer Service Representative. As a Customer Service Representative you will work as part of a supportive team to be the face of UHaul companys exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers using uptodate technology to dispatch and return equipment. This position offers onthejob education.
START TODAY GET PAID TODAY! New hires eligible for BONUS!
Starting at $19/hr
UHaul Offers Customer Service Representative:
- Career stability
- Opportunities for advancement
- Valuable onthejob training
- Life insurance
- MetLaw Legal program
- MetLife auto and home insurance
- Discounts on Apple products Dell computers cell phone plans hotels and more
- Paid holidays vacation and sick daysif eligible
- 401k and stock options
- 24hour physician available for kids
- Health insurance &Prescription plans if eligible
- Dental &Vision Plans
- Subsidized gym/ membership if eligible
- Business and travel insurance
- YouMatter EAP program
- LifeLock identity Theft
- Critical Illness/Group Accident
Customer Service Representative Responsibilities:
- Assist customers inside and outside UHaul Center with UHaul products & services
- Use smartphonebased UScan technology to manage rentals and inventory
- Move and hook up UHaul trucks and trailers
- Clean and inspect equipment on the lot including checking fluid levels
- Answer questions and educate customers regarding products and services
- Prepare rental invoices and accept equipment returned from rental
- Other duties as assigned
Customer Service Representative Minimum Qualifications:
- Valid drivers license and ability to maintain a good driving record
- High School Diploma or equivalent
- Afternoon Shift 12PM8PM must be available.
- Weekends and Holidays are required.
Work Environment:
The work involves moderate risks or discomforts which require special safety precautions e.g. working around moving parts or machines fumes or irritant chemicals. May be required to use protective clothing or gear such as masks goggles gloves or shields.
Physical Demands:
The work requires some physical exertion such as long periods of remaining stationary moving around an office and occasionally outdoors positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs assisted or unassisted.
UHaul Holding Company and its family of companies including UHaul International Inc. (UHaul) continually strives to create a culture of health and wellness. Consistent with applicable state law UHaul will not hire or rehire individuals who use nicotine products. The states in which UHaul will decline to hire nicotine users are: Alabama Alaska Arizona Arkansas Delaware Florida Georgia Hawaii Idaho Iowa Kansas Maryland Massachusetts Michigan Nebraska Pennsylvania Texas Utah Vermont Virginia and Washington. UHaul has observed this hiring practice since February 1 2020 as part of our commitment to a healthy work environment for our team.
UHaul is an equal opportunity employer. All applicants for employment will be considered without regard to race color religion sex national origin physical or mental disability veteran status or any other basis protected by applicable federal provincial state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
Required Experience:
Unclear Seniority
Employment Type
Hourly
