Intern Instructional Design 24101

Why Wyndham

By joining Wyndham Hotels & Resorts you will play an integral role in our mission to make hotel travel possible for all. Youll be part of the largest hotel franchise company in the world where we strive to deliver the best value to our owners and guests. Most importantly youll be entrusted to live our unique Count on Me culture set by our core values of integrity accountability inclusive caring and fun. At Wyndham we provide all team members the opportunity to grow through bestinclass training and career development leadership training mentorship opportunities and educational support. Supporting our team members is a top priority which is why we offer competitive compensation and benefits vacation team member appreciation days workplace flexibility and much more. At Wyndham Hotels & Resorts we value and embrace a culture of diversity equity and inclusion that supports team members of all backgrounds and experiences. We cant wait to welcome you!

The Role

The Instructional Designer plays an integral role in the Global Learning & Development department. This position reports to the Senior Manager of Instructional Design and is responsible for supporting all department instructional design projects for both franchisee facing and team member facing programs. Their main goal is to provide instructional design (creation/development maintenance and enhancements of existing) to content when needed in terms of training solutions material development/creation making sure all training deliverables are instructionally sound and following consistency within deliverables for the multiple audiences.

What youll do

• Lead and/or conduct needs analysis with business stakeholders and subject matter experts (SMEs) to translate performance objectives into effective global training solutions (i.e. synchronous asynchronous and blended solutions).
• Full Hospitality Management Program update working with the Director of Facilitation and Senior Instructional Designer to identify opportunities to elevate the content from interactivity to graphic design.
• Provide routine maintenance to content that requires updates in order to ensure current and accurate information in all programs is shared each time it is delivered.
• Update Opening Training Content collaborate with the Openings Training Team to elevate the content delivered during hotel openings
• Create facilitator and participant guides skill exercises role plays and job aids for a wide variety of technical and soft skills resulting in classes with high participation interactivity
• As a part of the HMP and Openings training projects facilitator notes will need to updated based on feedback from the facilitator teams as well as participant guides where applicable. Lastly we are looking to the role for innovative suggestions on role plays and interactivity to elevate the existing programming.
  

Youll be successful if you have

Experience with the following a benefit but not required:

• Zoom graphic design writing effective copy instructional text evaluation questions audio/video scripts web technologies strong written and verbal communication skills and ability to communicate ideas through visuals
• Excellent needs assessment process planning documentation and organization skills; strong attention to detail and high standards of quality; strong commitment to continuous improvement.
• Demonstrated ability to work under pressure and excel in a fastpaced environment.
• Demonstrated ability to influence and impact people not in a direct reporting role and at higher organizational levels.
• Results driven selfstarter open to change provide problemsolving solutions.
• Enthusiasm and desire to advance self personally and professionally.
• Detail oriented
  

Required Qualifications/Experience

• Instructional Design Learning Design & Technology Educational Technology Instructional Design & Technology.
• Be enrolled in an accredited college university or trade school undergraduate or graduate degree program.
• Be anundergraduate Rising Senior or pursuing a graduate degree.