Supervise and coordinate activities of the organizations food service function. Reviews menus and supervises the handling preparation and storage of food. Establishes quality standards for foods and maintains cleanliness of the facility in accordance with state or local regulations.
- Maintain daily team member work station and break schedules.
- Ensure prompt and courteous service to guests.
- Monitor team member compliance with established service standards.
- Greet and communicate with guests in a friendly and courteous manner.
- Oversee the service operation of restaurant during assigned shift.
- Ensure beverage shift operations are opened and closed properly and on time.
- Ensure all team members are on time in proper uniform and following correct service procedures by correcting deficiencies or discrepancies as they occur.
- Resolve guest complaints in a professional and timely manner.
- Requisition and maintain control of all inventories.
- Ensure team members are trained and given the tools to meet guests service expectations.
- Monitor team member job performance to ensure the adherence to all policies and procedures; make recommendations and/or assist in the preparation of performance evaluations and counseling actions.
- Coordinate cleaning and repairs of beverage outlets.
- Perform related administrative and reporting duties.
Qualifications :
- Must be at least 21 years of age.
- Associates degree in a related field or two 2 year of related experience preferred.
- Knowledgeable with a point of sale device.
- Must be able to stand and walk for majority of shift.
- Must be able to lift maneuver and carry up to a minimum of 25 lbs.
- Must have excellent customer service and communication skills.
- Must have basic math skills.
- Must be able to obtain/maintain any necessary licenses and/or certifications.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.
Remote Work :
No
Employment Type :
Fulltime