Customer Service Representative
Customer Service Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Permit Analyst (Customer Service)
Salary: From $16.00 per hour
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range: Monday to Friday
Company Overview
Our Client has an exciting opportunity for an experienced Permit Analyst (Customer Service Rep)
GENERAL FUNCTIONS
Performs technical and clerical reviews of building plans and issues permits consistent with department regulations. This is a technical position with significant responsibility that requires sound judgment and excellent customer service skills. Work is performed with considerable independence under the supervision of the Senior Permit Analyst or Assistant Manager Plans Review.
REPRESENTATIVE DUTIES/ASSIGNMENTS
- Assists with the issuance of permits inspections and plan submittal processes.
- Communicates and interacts effectively assisting customers in person and by telephone with policy and procedure associated with obtaining and completing building permits and/or fire system permits.
- Reviews applications for completeness and compliance with departmental requirements.
- Resolves customers problems and refers complex problems to supervisor as needed.
- Sorts and inputs inspection schedules and results.
- Accepts plans and checks required seals signatures soil reports documented calculationscost estimates and/or fire protection system permits.
- Stamps and routes plans.
- Implements zoning regulations in the review of all types of development permits such as commercial residential and signage.
- Provides excellent customer service both personally and by telephone.
- Resolves complex zoning problems that require detailed analysis of site and architectural documents
Requirements
MINIMUM QUALIFICATIONS
Graduation from high school or equivalent and two 2 years of technical/clerical experience including customer service; or an equivalent combination of education training or experience. Must have demonstrated the ability to communicate effectively both verbally and in writing with the general public while discussing explaining and interpreting departmental policies.
PREFERENCES
Demonstrated computer literacy with a working knowledge of Microsoft applications.
Sunshine Enterprise USA is an Equal Opportunity EmployerMinorities Females Veterans and Disabled Persons.
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Required Experience:
Unclear Seniority
Employment Type
Full-Time
