Programme Manager 211792

Location: UK London UK Hatfield UK Manchester UK Birmingham JobID: 211792 Contract type: Standard Business Unit: Project Management

Life on the team

Due to continued growth within our organisation we are excited to announce we are now looking to hire a Programme Manager into our Group Professional Services (GPS) organisation within Computacenter.

The successful candidate will join a thriving Practice delivering highvalue transformation services to help our customers change the world. Working to a hybrid working pattern you will be trusted to work autonomously to maximise value to our customers and supported by a wide range of facilities to support your wellbeing and career development.

You will gain handson experience of delivering the latest technologies across our public and private sector customer base which includes some of the worlds most recognisable names.

Group Professional Services is a dynamic part of Computacenter that integrates our Engineering Consultancy and Project Management practices alongside our expanding Business Solutions portfolio and nearshore/offshore centres. With a team of over 4200 highly skilled professionals we possess deep expertise in core infrastructure technologies industrystandard architecture and project programme and portfolio management methodologies. Operating across three continents we serve some of the worlds largest brands driving technological change in a vibrant and rapidly evolving digital landscape.

What youll do

As a Programme Manager in Computacenters Projects and Programmes Practice you will be responsible for providing Programme Management consultative and delivery services.
You will shape strategy design and delivery to ensure your Programme meets specific strategic objectives as part of the customers wider Portfolio of Change.
You will provide thought leadership to stakeholders both internal and external to maximise customer Return on Investment against the agreed assignment objectives and business case.
In support of this you are expected to understand and articulate to customers both what Computacenter sells and delivers and have a good working knowledge of the technologies/solutions.
You are also likely to be responsible for shaping building and leading the team supporting you in your assignment. You may also be actively involved in account planning new opportunity identification client presentations negotiation and winning additional business.

Your engagements could be standalone or delivered within a Portfolio or Programme Management Office (PMO).
You will lead your assignment being responsible for the business outcome and its overall success.

Your assignment scope can include:

• Leading the delivery of large and complex change initiatives (formal Programmes and/or large/complex assignments)
• Programme Management consultative services e.g. development of business requirements fixing challenged projects/programmes & maturity assessments
• Development of propositions
• Supporting the development of proposals within presales

You are a leader guiding motivating and directing the customers team and/or your team to achieve the agreed objectives. You are passionate about success and make a positive difference in the outcome of your assignment.

You are an effective communicator building and managing your team including developing strong relationships with customers and third parties.

Delivery of a successful programme will include:

• Developing and influencing customer and CC strategy
• Building a high performing and motivated programme team
• Optimising the running of the programme (including stakeholder management risk issue and change management)
• Optimising programme financial performance including maintaining accurate forecasts
• Driving continuous improvement and innovation
• Building strong relationships across the customer and Computacenter ecosystem

Your overall responsibility is to meet the commitments made to customers and internal stakeholders to successfully deliver the assignment you are leading as defined in your terms of reference.

In support of this youre expected to understand and articulate to customers both what Computacenter sells and delivers and have a good working knowledge of technology solutions and business transformation.

Key responsibilities:
Programme Management: Defining designing and executing technology enabled Transformation Programmes
Governance and Assurance: Ensure that projects/programmes align with the customer requirements deliver value and are completed efficiently within scope time and budget constraints either directly or through the assigned Project Practice assurer.
Business Growth: Work with the customer and account team to identify and pursue new project and programme opportunities
Contract Management: Develop a detailed understanding of the customer contract. Ensure programme delivery is undertaken in line with the customer contract and individual proposals developed in Presales
Financial Management: Driving the successful delivery of the programme to the agreed financial baseline to meet (or exceed) the Key Performance Indicators (KPIs)
Relationship Management: Establish and manage (senior) stakeholder relationships across Computacenter its suppliers and the customer ecosystem
People (Matrix) Management: Collaborate with Practice Leads to shape and lead the programme team. Creating and creating an inclusive and rewarding environment supporting peoples development and progression
Continuous Improvement: Embed continuous improvement principles in the delivery of the Programme

What youll need

• A strategic mindset strong leadership and a proven ability to lead large and complex crossfunctional assignments
• Familiarity with current technologies and the ability to articulate the key benefits in line with Computacenters propositions
• A demonstrable track record of delivering complex highrisk assignments and multiplesuccessful programmes
• Ideally trained in project and programme management methodology for example MSPP3M3 Prince2 Agile
• A good understanding of business strategy including the ability to use strategy tools and techniques such as SWOT PESTLE etc.
• The experience to leverage your knowledge of the customer and industry best practices to provide thought leadership establishing longterm relationships built on trust and customer value
• An advanced level of commercial acumen
• Demonstrable leadership skills and personal gravitas at the CIO level
• A proven track record in assurance governance and business management
• Excellent interpersonal skills and ability to build and maintain relationships
• Ability to consciously cultivate a strong professional Personal Brand and reputation.
• Able to apply a variety of influencing skills to enable the required outcomes for yourstakeholders and to enable positive assignment outcomes
• Ability to apply a variety of approaches including emotional intelligence with flexibility toadapt personal style and approach to meet specific customer needs and to resolve conflicts
• Understand and be able to articulate the wider context of the assignment you are leading
• Ability to articulate the value of project programme and portfolio management to internal and external customers
• Excellent Commercials and Financial skills
• Understanding of current technologies and the ability to articulate the benefits in line with Computacenters propositions
  

About us

Computacenter is a leading independent provider of IT infrastructure services with about 20000 employees worldwide. We work at the heart of digitisation advising organisations on IT strategy implementing the most appropriate technology and managing our customers infrastructures.

We offer a friendly open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies personalities and strengths who want to live our shared value of teamwork and performance.

Interested in joining a company with a strong sense of community

Were growing. Were hiring. We encourage. We empower. We support.
#winningtogether #peoplematter