PRIMARY DUTIES AND RESPONSIBILITIES:

• Product Release Management: Receipt inspection and release of client specific products to market. Perform timely review and assessment of documents received from clients/foreign sites including but not limited to manufacturing and packaging records Certificates of Analysis Certificates of Manufacture and other product release documents. Perform quality and regulatory reviews and oversight on imported products as assigned making quality decisions and addressing or resolving problems based on analysis and consultation with clients. Communication of batch status and issues effectively to all levels of the organization as well as supply chain.
• Support Product Launch activities: Coordinate with clients and/or foreign sites or other internal departments with launch activities the compilation of complete GMP Quality documents to support the importation of client products. Provide Quality Assurance guidance and support to potential new clients or new products as assigned.
• Management of Customer complaints: receipt and triage of customer complaints analyzes customer complaints and identifies trends and tendencies with respect to lot product and type of complaint and determines the cause; drafts complaint reports; recommends changes based on investigations and trend analyses
• Maintenance of Master documents: Coordinate with clients and/or foreign sites for the receipt review and updates to master documents to ensure compliance to GMPs and in relation to product release activities.
• Maintenance of GMP Documentation: Maintain and review inhouse and clientbased quality documents such as APQR stability reports equipment and facility qualification/validation protocols and reports product label temperature study etc. Sustain an effective system for maintaining copies of documents received from clients/foreign sites as well as those submitted to Health Canada allowing ease of location and retrieval of records.
• Management and control of changes: supports the initiation of change requests for equipment primary and secondary components processes systems and documentation; monitors followup with parties involved; ensures that deliverables are compliant pursuant to the change; closes changes upon implementation. Management of trend reporting for changes.
• Deviation/Non Conformance Investigations: Investigate and document any discrepancies recorded during product handling and ensure product disposition decisions are made in conjunction with client and GMP regulations.
• Involved in activities geared towards process and or document improvements: Support the QA department in ensuring Innomar GMP facilities operate and are in compliance with Good Manufacturing Practices and applicable Health Canada regulations at all times which may include review and approval of quality failures and noncompliance investigations; perform followup on corrective and preventive actions pursuant to an incidents; assist with process optimization; review of standard operating procedures; assist with internal and external audits.
• Inspections: Provide support during audits/inspections by internal client third party or regulatory bodies.
• Recall Management: provide support to the Senior Manager QA for Product Recalls including customer notification coordination of customer returns and maintaining documentation.
• AQPIC Activities: Assist the QPIC in the maintenance of standard operating procedures (SOPs) in compliance with Health Canada regulations. Assist the QPIC in ensuring that Innomar operates and is in compliance with the Narcotic Control Regulations as set out by Health Canada. Assist the QPIC to ensure that all transactions occurring at the respective distribution centre are in compliance with Innomar SOPs relevant to the Narcotic Precursor and GMPs including but not limited to Shipping Receiving Returns Pick & Pack Inventory Control Credits Security/Maintenance Government Reporting Record Maintenance Destruction and Government reporting. Assist the QPIC in providing the Senior Manager QA with any reporting to Government regarding narcotic discrepancies and other required reports. Act as the back up to the QPIC.
• Support Quality Organization: Provide assistance to the QA Senior Manager Quality Assurance as required. Performs other projects as assigned

• May be required to be on standby/ on call as part of this role.

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

• Bachelor of Science degree required
• Minimum of 35 years experience in GMP Quality Assurance/Quality Control/Compliance
• Direct pharmaceutical Quality Assurance/Quality Control/Compliance experience
• Regulatory Affairs or Quality Assurance Certification as asset

MINIMUM SKILLS KNOWLEDGE AND ABILITY REQUIREMENTS:

• Must have full and complete knowledge of the Good Manufacturing Practices and applicable Health Canada regulations and guidelines (i.e. Medical Devices Natural Health Products Narcotics etc. relevant to Innomar activities.
• High level of organization and attention to detail.
• Effective timemanagement and prioritization skills.
• Motivated Adaptable selfstarter demonstrating a solutionorientated working style.
• Efficient in compiling managing and interpreting data from various sources (e.g. from clients and their affiliates).
• Team player who respects all functional levels internally and externally.
• Refined strategic collaboration and presentation skills.
• Effective interpersonal written and verbal communication skills.
• Knowledge of computers to effectively utilize common office applications (e.g. Outlook PowerPoint Word Excel and Adobe Acrobat).
• May involve travel (up to 20 .

What Cencora offers

We provide compensation benefits and resources that enable a highly inclusive culture and support our team members ability to live with purpose every day. In addition to traditional offerings like medical dental and vision care we also provide a comprehensive suite of benefits that focus on the physical emotional financial and social aspects of wellness. This encompasses support for working families which may include backup dependent care adoption assistance infertility coverage family building support behavioral health solutions paid parental leave and paid caregiver leave. To encourage your personal growth we also offer a variety of training programs professional development resources and opportunities to participate in mentorship programs employee resource groups volunteer activities and much more.

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race color religion sex sexual orientation gender identity genetic information national origin age disability veteran status or membership in any other class protected by federal state or local law.

The companys continued success depends on the full and effective utilization of qualified individuals. Therefore harassment is prohibited and all matters related to recruiting training compensation benefits promotions and transfers comply with equal opportunity principles and are nondiscriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment please call 888.692.2272 or email . We will make accommodation determinations on a requestbyrequest basis. Messages and emails regarding anything other than accommodations requests will not be returned

Accessibility Policy

Cencora is committed to fair and accessible employment requested Cencora will accommodate people with disabilities during the recruitment assessment and hiring processes and during employment.

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