Performance Acquisition Director THG Beauty

Life at THG Beauty

Were home to marketleading websites like Lookfantastic Skinstore Dermstore Cult Beauty and the beauty subscription box brand Glossybox. And our portfolio of premium brands includes the likes of ESPA Ameliorate and Grow Gorgeous all of which are loved and trusted by millions of fans worldwide. We also partner with a network of more than 19000 influencers to ensure brands can reach their audience anywhere in the world. Its an incredibly exciting time to be joining the team.

Why be a Performance & Acquisition Director at THG Beauty

Our new CMO Pete Metcalfe joined us last year from his position as CEO at Social Chain to drive a holistic and strategic approach to our marketing efforts across the Beauty division. To date the different businesses have generally speaking worked in silo from one another whereas Pete is eager to drive a centre of excellence mentality ensuring best practice and ways of working are truly shared collaboratively across the different beauty businesses.

This is a highly visible highimpact role spanning market leading retailers including LOOKFANTASTIC Cult Beauty Dermstore and global brands such as ESPA and Christophe Robin. You will oversee UK EU MENA and the US.

This role is critical in shaping our acquisition strategy owning our largest marketing budget and leading highimpact initiatives that keep us ahead of the market and our competitors. You will own our most important strategic partnerships with the likes of TikTok Google and Meta. Paid Social is a big focus for us so expertise in this area would be highly advantageous.

As our Performance & Acquisition Director you will:

• Lead mentor and develop a team of 50 performance marketing experts across the Beauty Division including the Affiliates SEO PPC and Paid Social teams.
• Champion a testandlearn culture leveraging new platforms formats and creative strategies to maximise acquisition performance. Youll own and optimise the largest area of marketing budget ensuring the most effective allocation of spend across channels setting clear KPIs for customer acquisition.
• Work closely with the Measurement team (including Attribution & MMM) to ensure datadriven decisionmaking and effective budget allocation.
• Work closely with Creative eCommerce Brand Organic Social Influencer CRM and Loyalty teams to ensure a seamless and effective customer acquisition journey.

Which skills and experience do I need for this role

• Proven senior leadership experience in performance marketing digital acquisition or growth marketing within a fastpaced highgrowth environment with 810 years of experience.
• Deep expertise across all performance channels (Paid Social PPC SEO Affiliates) and the ability to scale acquisition effectively.
• Strong commercial acumen with experience owning and optimising significant multimillionpound budgets.
• Experience in leading and growing large highperforming teams fostering a culture of innovation and accountability.
• Track record of driving new customer growth as a topline priority with a strong grasp of key KPIs / metrics e.g. COS CAC LTV ROAS
• Experience managing key global platform relationships (Google Meta TikTok) to drive strategic advantage.
• Strong grasp of attribution models marketing mix modelling (MMM) and datadriven performance measurement.

Whats in it for me

Career Development

• Access bespoke development programmes that have been designed and developed by our inhouse L&D team.
• Continued development through our upskilling programme that is delivered in partnership with an industryleading training provider.

Enhanced Leave

• 25 days annual leave plus bank holidays.
• Dont want to work on your birthday We dont either! Enjoy your day off on us!
• Enhanced maternity and paternity pay depending on length of service.
• Up to 10 days compassionate leave.
• Buy back up to 3 days each year.
• Unlock 2 days volunteer leave after 12months.

Wellbeing Support

• Access virtual appointments with our inhouse GP.
• Access our inhouse CBT therapist.
• Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.

Other Perks

• Save up to 12 on the cost of personal tech through our salary sacrifice scheme.
• Up to 50 staff discount on THG brands.
• Know someone who would be perfect for THG Refer them and get up to 1000 when they pass their probation.
• Anniversary gifts when you hit 5 and 10 years of service.

We are an equal opportunities employer. Were committed to creating a diverse and inclusive workplace that allows everyone to thrive and strongly encourage all candidates from all backgrounds and identities to apply.

Please email if you require any additional support or need to make any adjustments to our recruitment process. You dont need to disclose your disability or condition you just need to let us know what support you need or changes you need to make. If youre not sure we can work with you to explore the available options.