Patient Services Supervisor
Patient Services Supervisor
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Job Description
- Progress with purpose at one of Australias largest health care providers
- Get ahead with salary packaging benefits and professional development in a supportive team environment
- As a Patient Services Supervisor at Calvary Adelaide Hospital you will have the opportunity to lead a dynamic team and implement innovative processes that directly impact patient experience and operational efficiency while working in a supportive and collaborative environment.
Lead and support the frontofhouse Patient Services team including managing staff workloads ensuring effective communication and promoting teamwork across Admissions Main Reception and Rehab Inpatients & Outpatients.
Oversee the implementation of process improvements to streamline administrative workflows manage training schedules for staff and ensure compliance with health fund and patient registration requirements.
Ensure the highest level of customer service by managing patient enquiries resolving complaints and overseeing the accuracy of patient data entry while conducting performance appraisals and providing guidance on professional development.
Ability to lead and motivate a team fostering a collaborative environment while managing workloads delegating tasks and promoting a culture of continuous improvement.
Expertise in overseeing complex administrative processes ensuring efficiency in patient registration admissions and discharge procedures while maintaining accuracy and attention to detail.
Proven experience in identifying areas for process improvement and implementing effective solutions to streamline workflows reduce errors and enhance overall service delivery.
Strong interpersonal and communication skills to manage interactions with patients staff and external stakeholders ensuring highquality customer service and timely resolution of issues.
Ability to respond effectively to changing demands manage competing priorities and resolve operational challenges with a focus on maintaining high standards of patient care and operational efficiency.
- NFP salary packaging benefits discounted health insurance and gym memberships
- Paid parental leave
- Training development pathways and career opportunities
- Flexible hours that make sense for you
- As part of the application process you will be required to complete preemployment checks which may include but is not limited to reference checks work rights criminal history check NDIS/WWCC/WWVP checks and a health evaluation to ensure suitability for the role
- You will be required to provide evidence of immunisation as required for your role including tuberculosis screening hepatitis diphtheria tetanus varicella
Required Experience:
Manager
Employment Type
Full-Time
