Deputy Executive Director Office of Operations
Deputy Executive Director Office of Operations
Posted on :
13-04-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Introduction
When you join the Maryland Department of Human Services (DHS) you join a team of more than 5000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support preventive services and caring for children and adults.
We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland we leave no one behind.
This is a Management Services position and serves at the pleasure of the Appointing Authority
GRADE
23
LOCATION OF POSITION
Maryland Department of Human Services
Family Investment Administration
25 S. Charles Street
Baltimore MD 21201
Main Purpose of Job
The Program Manager Senior is a key contributor to fulfilling the Mission of the Maryland Department of Human Services to assist people in economic need increase prevention efforts and protect vulnerable children and adults by managing all of the research legislative policy development policy implementation training and support activities for all of the programs administered by the FIA. The programs of the FIA include the federal Supplemental Nutrition Assistance Program (SNAP) and Temporary Assistance for Needy Families (TANF) Energy Assistance Programs (EAPs) Temporary Disability Assistance Program (TDAP).
POSITION DUTIES
Planning and
Develops periodic plans for quality control and managementevaluation reviews.
Collaborates with MDTHINK to developshort and longrange plans for system development based onprogram needs.
Oversees the development andimplementation of Corrective Action Plans (CAP) for all audit andmanagement evaluation reviews and is responsible for assessingthe effectiveness of the mitigation measures in each CAP.
Coordination and Facilitation
Coordinates with MDTHINK to establish processes and protocolsfor incorporating User Acceptance Testing in all system changesdevelops and executes processes for communicating system changesand anomalies to the appropriate audiences (i.e. eligibilityworkers communitybased organizations clients etc).
Leads thedevelopment of FIAs impact analyses of bills introduced bylegislative bodies at the federal and state levels.
Drafts edits andpresents legislative proposals.
Develops and oversees implementation of theLanguage Access Plan and other civil rights/equity initiatives.
Collaborates with the Office of Constituent Services to develop andimplement processes to continually improve FIAs responsivenessto customer needs.
Administration
Oversees several offices within FIA that conductsquality control reviews and oversee the implementation of corrective action plans analyze dataand complete reports manage customer inquiries support the operations of local departments ofsocial services and develop systems.
Leads statewide taskforce meetings committee meetings workgroupsand participate on various commissions related to FIA programoutcomes.
Attends hearings and meetings with the Executive Directorand Secretary such as legislative and judicial hearings federalagency meetings audits and project specific workgroups
MINIMUM QUALIFICATIONS
Education: A Bachelors degree from an accredited college or universityin a Public Policy Business Administration PublicAdministration or similar closely related major.
Experience: Five years of executive level experience in the administrationof human service programs with three years of supervision.
DESIRED OR PREFERRED QUALIFICATIONS
Preference will be given to applicantswho possess the following preferred qualification(s).Include clear and specific information on your application regardingyour qualifications.
- Three years of experience managing large scale (multimillion dollar) programs/projects.
- Three years of experience managing government fundedprograms and projects (preferably Governmental AssistancePrograms including but not limited to the SupplementalNutrition Assistance Program Temporary Assistance forNeedy Families and Medicaid).
- Knowledge of how to analyze federal and state regulations.
- Strong leadership and management skills strongcommunication skills ability to implement change motivatestaff and build and maintain relationships with federal stateand local partners.
- Two years of experience in organizational processimprovement
SELECTION PROCESS
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. We will not consider information submitted after this date. Successful candidates will be placed on the employment (eligible) list. The resulting list may be used for future vacancies with this agency or other state agencies.
If you are in State service and are a promotionalcandidate your salary will be determined in accordance with State of Maryland guidelines.
BENEFITS
As an employee of the State of Maryland you will have access to outstanding benefits including: healthinsurance dental and vision plans offered at a low cost.CLICK ON THIS LINK FOR MORE DETAILS:STATE OF MARYLAND BENEFITS.
- Personal Leave new State employees are awarded six 6 personnel days annually (prorated based on start date).
- Annual Leave ten 10 days of accumulated annual leave per year.
- Sick Leave fifteen 15 days of accumulated sick leave per year.
- Parental Leave up to sixty 60 days of paid parental leave upon the birth or adoption of a child.
- Holidays State employees also celebrate at least thirteen 13 holidays per year.
- Pension State employees earn credit towards a retirement pension.
- Positions may be eligible for telework.
FURTHER INSTRUCTIONS
The online application process is STRONGLY preferred. If you are unable to apply online you may mail a paper application and supplemental questionnaire to Department of Human Services EmploymentServices Attention: Stacey Nelson 25 South Charles St Room 1116L Baltimore Maryland 21201.
If you have any questions concerning the recruitment process for this position please email Stacey Nelson at ; include the job title and recruitment # in the subject line.
If you are having difficulty with your user account or have general questions about the online application system please contact the MD Department of Budget and Management Recruitment and Examination Division ator .
TTY Users: call via Maryland Relay.
As an equal opportunity employer Maryland is committed to recruiting retaining and promoting employees who are reflective of the States diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.
Required Experience:
Director
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
