The Bowery Mission is a Christian faithbased organization committed since the 1870s to serving people experiencing homelessness hunger and poverty. The Bowery Mission meets essentialneeds and creates transformative communitieswith men women children and familiesin New York so that we can togetherovercome homelessness and poverty and flourish.
The Operations Coordinator is responsible for supporting the technological aspects of the organization including operating the audio/visual of our daily Chapel services at our Bowery and Tribeca campuses providing onsite IT support to staff across all sites and providing administrative support to the Operations Team. The Operations Coordinator is also expected to assist with the audio/visual and IT needs of quarterly Board Meetings and allstaff Town Hall meetings as needed.
Specific responsibilities include but are not limited to:
- Set up and operate sound equipment (sound systems mics speakers cameras projectors projector screens) and video software (Zoom PowerPoint or slideshow presentations); troubleshoot and resolve sound and equipment issues as they arise.
- Maintain quality of equipment ensure they are kept in good working condition; greet Chapel partners; support and/or provide oversight of chapel setup including tables and chairs; create and maintain AV inventory.
- Assist in onsite IT support across campuses in NYC.
- Work with external IT contractor on the configuration of computers and other devices; provide and retrieve computers for onboarding/offboarding; set up staff desks including computer dock external monitor and phone for new hires; order and provide miscellaneous computer equipment (mice keyboards external monitors) for staff productivity.
- Support the Director of Operations with scheduling repair and maintenance appointments for all 8 buildings related to: elevator inspections fire extinguishers fire suppression systems sprinkler systems fire alarm systems smoke and CO detectors backflow testing etc.
- Provide proper accounting codes to invoices and corporate credit cards; provide administrative support as needed to the Chief Operations Officer Director of Operations and Sr. Project Manager.
- Duties include reaching bending/stooping pushing/pulling and ability to lift up to 50 pounds
Work Schedule: Monday Friday: 12:00pm8:30pm some 9am5:30pm shifts as needed.
Requirements:
- Embrace the organizations Statement of Faith.
- Bachelors degree.
- 2 years of experience with audio/visual systems in an office environment.
- 12 years of onsite IT support and administrative support.
- High proficiency in Excel and Microsoft Office software.
- Excellent interpersonal skills.
- Strong organizational skills attention to detail and thoroughness in compiling systems documentation.
- Experience with Windows/Mac computers.
- Professional and positive attitude.
- Punctual and adheres to deadlines.
- Excellent written and verbal communication skills.
Preferred:
- Knowledge of nonprofits and philanthropy.
- Ability to problemsolve efficiently in a fastpaced environment.
- Ability to accurately identify AV issues and implement solutions.
Salary commensurate with relevant education & experience: $50000 $55000 per year.
The Bowery Mission takes the health & safety of our staff guests clients and volunteers very seriously and especially as it relates to the current Covid19 pandemic.
Due to the number of applications we receive we are only able to respond to qualified candidates who are selected for interviews. We sincerely appreciate all candidates for their interest in The Bowery Mission.
Required Experience:
IC