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Job Location drjobs

Murfreesboro, TN - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Liberty FCU a fullservice credit union is seeking a Branch Manager to be based out of our Medical Center Parkway office located at 2206 Medical Center Parkway Murfreesboro TN 37129. Candidates must possess exceptional leadership and excellent service skills professionalism confidentiality multitasking and problemsolving skills. The ability to coach and mentor employees on the products and services to meet the financial needs of members and goals is required. This individual will be responsible for assuring that policies and procedures are being followed while still providing excellent member service. Previous credit union or financial institution experience is desired. If applicable an initial sixeight week paid training program will be held in Evansville IN.

Duties and responsibilities include but are not limited to the following:
  • Responsible for communicating branch initiatives to staff.
    • Communicate branch goals to staff and review Lodestar daily for goal attainment. Conduct oneonone coaching sessions with staff to help facilitate goal attainment.
    • Ensure the branch maintains the highest level of member service at all times. Share member survey results with staff and respond to member surveys as needed.
  • Responsible for branch operations.
    • Coordinate staff meetings.
    • Provide continual guidance and training of employees.
    • Ensure branch is operating in compliance with credit union policies and procedures.
    • Coordinate maintenance of the building and grounds.
    • Complete staff evaluations.
    • Track approve and report all days off (vacation etc. of staff. Maintain timesheets.
    • Assist the Human Resources Department in the hiring of new employees for branch positions as needed.
    • Perform cash audits.
    • Track and report officer security hours for payroll.
    • Track and report information needed for incentive purposes.
    • Review checks with staff that are taken outside of the check acceptance policy and call members to collect on any returned checks.
  • Assist members with the following:
    • Consumer Loans.
    • Open new member accounts.
    • Assist members with certificates IRA and HSA accounts.
    • Serve as a Notary Public and Signature Guarantee for credit union transactions.
    • Proactively perform outbound calling to engage membership.
    • Perform MSR duties as needed.
  • Respond to alarm calls as needed.
  • Respond to afterhours situations when necessary.
  • Attend training for meetings at the Main Office as necessary including monthly Branch Managers meetings.
  • Open/Close the building on a rotating basis or when needed.
  • Seek new SEG opportunities and promote the credit union through presentations and information tables in the lobby at schools and other applicable groups.

Qualifications:

  • Bachelors degree is preferred.
  • Proficient in Microsoft Word Excel and Outlook.
  • Must be able to work a flexible schedule and travel to other office locations when needed.
  • Must be able to sit walk and stand frequently.
  • Must be able to perform some heavy lifting.
  • Banking experience is desired.

Benefits and Compensation:

  • Bonus and incentive opportunities
  • Paid Holidays
  • Paid Time Off (Vacation Sick and Personal Days)
  • Medical Dental and Vision Insurance
  • 401(k) retirement program with matching funds
  • Employer paid Group Term Life Insurance ShortTerm and LongTerm Disability Insurance
  • Tuition Reimbursement Program

Liberty FCU is an Equal Opportunity Employer Minority/Female/Disability/Protected Veteran.


Required Experience:

Manager

Employment Type

Full-Time

Company Industry

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