Front Office HR Coordinator

TheFront Office & HR Coordinatorat M.S. Walker is truly the heart of our Norwood MA headquarters! As the first person to greet visitors employees clients and vendors we are looking for an exceptional individual to manage our reception area and lobby. If you have a talent for making people feel welcome and a knack for creating a lasting first impression this might be an ideal opportunity for you to shine.

What Youll Be Doing:

Reception & Office Support:

• Answer all incoming phone calls and direct inquiries appropriately.
• Greet guests warmly and ensure they are properly directed.
• Maintain the guest signin/out log.
• Manage office supply inventory and place orders as needed.
• Sort and distribute incoming mail and packages.
• Assist with food orders for meetings and company events.
• Create and distribute employee and visitor security badges.
• Ensure the lobby is clean organized and welcoming.
• Assist with managing deliveries and pickups.
• Perform other administrative and support tasks as assigned.

HR & Communications Support:

• Provide administrative support for the Human Capital Management (HCM) system including onboarding and learning modules.
• Assist with coordinating new hire orientations ensuring a smooth onboarding experience.
• Maintain training records and help employees navigate the learning management system.
• Own the creation editing and distribution of the monthly company newsletter gathering content writing articles and coordinating with departments for updates.
• Help coordinate employee engagement activities and internal communications.

• Requirements:
• 12 years of experience in a Receptionist Office Administrator HR Support or Communications role.
• Outstanding communication skills (over the phone written and in person).
• Strong organizational skills and keen attention to detail.
• Proficiency in Microsoft Office (Outlook Word Excel).
• Familiarity with content creation writing or newsletter publishing is a plus.
• Ability to adapt and multitask in a fastpaced environment.
• Minimum of High School Diploma or GED.

Additional Details:

• Hours: Monday Thursday 8:30am 5:00pm Fridays 8:00am 4:00pm
• This role is based onsite at our Norwood MA headquarters

We offer a Comprehensive Benefits Plan that includes the following:

• Medical & Dental Insurance
• Vision Coverage
• PaidTimeOff Program
• Fidelity Investments 401k
• Disability Life Accident & Illness Insurance Packages
• Discounted Fitness Memberships
• Free & Discounted Work/Life Resources
• Career Advancement Opportunities
• OnDemand Professional & Leadership Development Through M.S. Walker University

Who we are:

Founded in Boston in 1933 M.S. Walker is a 5thgeneration familyowned wine and spirits importer and distributor a spirits bottler and a national supplier. We serve OnPremise and OffPremise establishments throughout the Northeast with direct operations in Massachusetts New York New Jersey and Rhode Island and brokerage operations in Maine New Hampshire and Vermont. We represent a budding portfolio of wine and spirits nationwide including our own brands and we strive to offer the most prestigious portfolio in the industry. M.S. Walker has built our foundation and future on our people our employees are truly our greatest asset. Our company boasts a diverse pool of exceptionally special team members who each bring their unique skills and experience to the organization.

Mission Statement:

Since 1933 our mission has been firmly rooted in our core values of family integrity respect honesty and hard work. We are deeply committed to upholding these principles for our team members customers and suppliers alike. We seek to build and maintain longlasting relationships based on trust and reliability. By honoring our heritage and embracing innovation we aim to continuously improve and adapt to meet the evolving needs of our industry while responsibly contributing to the communities we serve. Together we strive to elevate the spirit of hospitality and foster a vibrant and respectful culture in all facets of the organization and beyond.

***It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.***

Required Experience:

IC