Lead Category Manager - Italy TheyHeShe

If youre here its because youre looking for an exciting ride.

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone.

Well deliver a nonvanilla culture built on talent where we work to amplify the impact on millions of people paving the way forward together.

Not your usual app. We are the fastestgrowing multicategory app connecting millions of users with businesses and couriers offering ondemand services from more than 170000 local restaurants grocers and supermarkets and high street retail stores. We operate in more than 1500 cities across 23 countries.

Together we revolutionise the way people connect with their everyday needs from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us every day is filled with purpose.

What makes our ride unique

Our culture and strong values.

Our career development philosophy.

Our commitment to being a force for good.

We have a vision: To give everyone easy access to anything in their cities. And this is where your ride starts.

YOUR MISSION

Ensure our QCommerce Top Grocery and Retail Partners have their catalogs optimized and correctly integrated in order to maximize conversion basket size customer happiness and ultimately growth. This position will require effective interaction between our Partners and Account Managers as well as analytical and technical proficiency in managing catalog tools.

THE JOURNEY

• Define and own the assortment onboarding process with partners by creating/improving templates with simple but effective guidelines and ways of working
• Motivate lead and develop a team of 4 analysts and interns
• Manage catalog change requests from partners ensuring guidelines compliance and SLA achievement and educating & preventing partners from deviating from the expected behavior
• Define and implement an optimized catalog category tree aligned with Partners expectations through collaborative workshops
• Lead a significant migration project towards our new HQ systems (Delivery Hero)
• Analyze and identify assortment gaps in our Top Partners and collaborate with AMs/Partners to bridge that gap with clear timelines
• Own and track your KPIs (i.e. Conversion Rate ATC searches w/o results etc. and collaborate in the development of the Quick Commerce Masterpla
• Recurrent and constant Walk the Store to detect errors or improvement opportunities in the Glovo app
• Collaborate with the Accounts Manager to ensure alignment between Business and Partners goals
• Bridge the gap between Glovos and Partners integrations team and ensure bugs/errors are mitigated and/or quickly fixed
• Be part of the QC Leadership Team working closely with the Heads of each vertical to unlock value in their domains

WHAT YOU WILL BRING TO THE RIDE

• Minimum of 3/5 years of experience in retail ecommerce or FMCG Category management
• Strong stakeholder management and communication skills with exposure to senior partners and crossfunctional teams (youll manage at least 1 direct report)
• Experience in defining solutions to complex strategic topics with a deeply analytical and datadriven approach to issues
• SQL knowledge Phyton or other programming languages would be a plus
• Experience and ease in quickly defining creative and scalable solutions for manual/adhoc tasks
• Balance attention to detail with swift we need to do things quickly and we need to do them well
• Grittiness never hesitate to roll up your sleeves and address something handson you persevere when others fall away
• Organization is your middle name
• Native fluency in Italian and proficiency in English is required

Individuals representing diverse profiles and abilities encompassing various genders ethnicities and backgrounds are less likely to apply for this role if they do not possess solid experience in 100 of these areas. Even if it seems you dont meet our musts dont let it stop you we are all about finding the best talent out there! Skills can be learned and embracing diversity is invaluable.

We believe driven talent deserves:

• An enticing equity plan that lets you own a piece of the action.
• Topnotch private health insurance to keep you at your peak.
• Monthly Glovo credit to satisfy your cravings!
• Discounts on transportation food and even kindergarten expenses.
• Discounted gym memberships to keep you energized.
• Extra time off the freedom to work from home two days a week and the opportunity to work from anywhere for up to three weeks a year!
• Enhanced parental leave and officebased nursery.
• Online therapy and wellbeing benefits to ensure your mental wellbeing.

Here at Glovo we thrive on diversity we believe it enhances our teams products and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds all genders racial/diverse backgrounds abilities ages sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g. she/her/hers he/him/his they/them/theirs etc).

So ready to take the wheel and make this the ride of your life

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!