HVAC Cooling Customer Engineer Apprenticeship

POSITION SUMMARY

At Vertiv we design manufacture and service the missioncritical infrastructure technologies for vital applications in data centers communication networks and commercial and industrial environments. We are the trusted Service Provider for 70 of Fortune 500 companies including industryleading data centers and providers of colocation and cloud service.

Why Vertiv is the best company for Field Service professionals:

• Vertiv is an industry leader in Technology and Services with a bestinclass Customer Service and Safety culture
• Company leaders have many years of handson Field Service experience in this industry and many others
• Tremendous focus is placed on employee technical and leadership development
• Technical Training takes place in our state of the art Training Academy or Regional Training Center with a strong focus on immersive handson learning
• Competitive benefits for fulltime employees include: Company vehicle smartphone laptop personal protective equipment (PPE) other toolsofthetrade 401k Profit Sharing & Generous PTO/Vacation Plan Medical Vision & Dental & more
• Abundant technical resources including 24/7 Technical/Factory Support and technical online libraries of product documentation work instructions and selfhelp troubleshooting guides
• Companywide commitment to promoting a strong work/life balance
• An employerofchoice for Veterans with technical backgrounds

A Cooling CE is responsible for installation commissioning scheduled and emergency service on Liebert Air products. The Cooling CE is required to establish promote and maintain excellent rapport with all customers coworkers sales representatives and others as appropriate. The Cooling CE is also required to maintain continuous communication with Area/District Offices and direct manager.

RESPONSIBILITIES

ROLE

• Rely on direction to accomplish goals
• Perform a number of workrelated tasks
• Capable of working under direct supervision or independently based upon training

SAFETY

• Operate in a safe manner in accordance with published safety guidelines
• Must wear appropriate PPE as per company guidelines and accordance with job duties
• Adhere to work hours policy guidelines 14 hours rule
• Report all work related accidents or injuries within 24 hours to the appropriate personnel.

ADMINISTRATION

• Provide accurate and timely reporting according to company guidelines
• Maintain company property according to company policies

CUSTOMER SATISFACTION

• Strive to provide all customers an ABOVE AND BEYOND customer experience

PERFORMANCE

• Understand and comply with company startup/escalation processes and procedures

QUALIFICATIONS

Required experience (one or more of the following)

• High School Diploma or G.E.D. equivalent
• Must be pursuing an HVAC Certificate Program degree or equivalent experience in the field.
• Basic electrical knowledge

Interpersonal Skills

• Professional
• Reliable
• Team Player

Technical skills

• Ability to summarize and report all work related tasks performed
• Strong skill sets:
  • Communication skills
  • Customer service skills
  • Troubleshooting skills
  • Safety procedures
  • Organizational and planning skills
  • Computer skills
  • Mechanical aptitude

WORKING CONDITIONS:

• Travel is required
• Valid drivers license
• Must be at least 18 years old

PHYSICAL & ENVIRONMENTAL DEMANDS

While performing duties of the above jobs the associate is regularly required to stand walk use hands and fingers handle or feel objects tools or other components; reach with hands and arms; stoop kneel crouch or crawl; talk hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision distant vision color vision peripheral vision depth perception and the ability to adjust focus. Frequent driving (car van truck). Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds.

Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law) provided that 1 the individual is otherwise qualified to safely perform the essential functions of the job and 2 such accommodations due not impose an undue hardship.

• Extreme cold (below 32*
• Extreme heat (above 100*
• Noise Level (Medium / High need to shout to be heard)
• Working around moving machinery (forklifts tractors)
• Protective Equipment Required (earplugs gloves eyewear respirator mask etc.
• Work outdoors (no effective protection from weather

The successful candidate will embrace Vertivs Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety. . Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• HighPerformance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a CustomerFirst Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development

At Vertiv were on a mission to empower the people that will power the future. From a simple swipe to lifechanging medicines from push notifications to generative AI. We design manufacture and service the products and solutions that keep the world connected. With $5 billion in sales a strong customer base and global reach spanning nearly 70 countries we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring terms of employment mobility training compensation and occupational health without discrimination as to age race color religion creed sex pregnancy status (including childbirth breastfeeding or related medical conditions) marital status sexual orientation gender identity / expression (including transgender status or sexual stereotypes) genetic information citizenship status national origin protected veteran status political affiliation or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position you can request help by sending an email to. If you are interested in applying or learning more about this role please visit the companys career page located on Vertiv/Careers

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E F1 H1 H2 L B J or TN or who need sponsorship for work authorization now or in the future are not eligible for hire.