Investigator 3
Investigator 3
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Job Description
INDUSTRIAL COMMISSION
Are you ready to work for an exceptional state agency that works to protect the life health safety and welfare of the employees in the State of Arizona Apply with us! The Industrial Commission of Arizona (ICA) is a progressive agency committed to the highest standards of public service and agency employee development. A thriving workforce in Arizona is what we strive for and work towards each day.
INVESTIGATOR 3
Salary: $24.4691
Grade: 19
Closing Date: April 21 2025
This position requires the investigator to evaluate each case for compliance with all Labor Department jurisdictional programs. This position conducts investigations mainly from the office; fieldwork is very limited occurring only on an as needed basis.
This position may offer the ability to work remotely within Arizona based upon the departments business needs and continual meeting of expected performance measures.
This position is hybrid you will be required to come into the office based on the Divisions needs.
The State of Arizona strives for a work culture that affords employees flexibility autonomy and trust. Across our many agencies boards and commissions many State employees participate in the States Remote Work Program and are able to work remotely in their homes in offices and in hoteling spaces. All work including remote work should be performed within Arizona unless an exception is properly authorized in advance.
Essential Duties and Responsibilities include but are not limited to:
Receive and evaluate wage earned paid sick times minimum wage retaliation youth labor and payment compliance claim forms to determine the issues involved. Contact the involved parties (employer & employee) both verbally ani in writing to obtain information documentation and to clarify vague arbitrary or unresolved concerns Weigh evidence received to determine the outcome of the case. List
Provide education and resources to ensure future compliance.
Render a written determination with findings of fact conclusions and a final order based on the investigative evidence obtained and documented.
Providing a detailed accounting of their actions conversations and justifications to further support the written determinations.
Knowledge in
Investigative techniques and practices
Analyze business policies employment and wage payment agreements.
Skills in
Research and apply applicable statues and rules.
Written and verbal communication.
Interview and mediation.
Logical and analytical.
Organizational skills.
Effectively manage multiple cases across various programs.
Basic computer skills.
Ability to
Apply applicable statues and rules across all of the programs.
Effective written and verbal communication.
Manage adverse situations or disgruntled claimants and employers.
Solve complex problems and analyze issues.
Work under pressure.
Meet deadlines.
Work with others.
Listen.
Decipher factual and relevant evidence.
Work in a team and individual.
Investigation and caseload management experience
If this position requires driving or the use of a vehicle as an essential function of the job then the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current valid classappropriate drivers license complete all required training and successfully pass all necessary drivers license record checks. The license must be current unexpired and neither revoked nor suspended. Employees who drive on state business are subject to drivers license record checks must maintain acceptable driving records and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C. R210207.11.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (EVerify).
The State of Arizona provides an excellent comprehensive benefits package including:
Affordable medical dental life and shortterm disability insurance plans
Topranked retirement and longterm disability plans
10 paid holidays per year
Vacation time accrued at 4.00 hours biweekly for the first 3 years
Sick time accrued at 3.70 hours biweekly
Deferred compensation plan
Wellness plans
You will be eligible to participate in the state employee health/disability insurance plan and you are required to participate in the Arizona State Retirement System (ASRS). ASRS participation may begin immediately or upon your 27th week of employment. Contributions are matched 100 by the employer.
By providing the option of a fulltime or parttime remote work schedule employees enjoy improved work/life balance report higher job satisfaction and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.
Learn more about the Paid Parental Leave pilot programhere. For a complete list of benefits provided by The State of Arizona please visit our benefits page
As a State of Arizona agency the ICA offers an excellent benefits package including topranked retirement and longterm disability plans. The mandatory employee contributions are matched 100 by the employer.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling 602 542.5559. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.
Employment Type
Full-Time
