Are you ready to take charge of your career and make an impact in the world of sales Join our team as a Customer Success Manager where youll play a vital role in driving growth and connecting with customers across South Jersey.
About Us:
Were a fastgrowing company that partners with industryleading brands like Verizon. Our mission is to deliver innovative solutions and exceptional customer experiences. With a culture built on teamwork growth and inclusion were dedicated to helping our employees thrive both professionally and personally.
What Youll Do in The Customer Success Manager Role:
- Proactively identify opportunities to upsell and enhance customer engagement by expanding their use of our services based on customer usage patterns and relationship development
- Develop and nurture relationships with new customers and support customers on how our services best meet their needs
- Understand customer needs and requirements through active listening probing questions and observing body language to close sales
- Identify opportunities present tailored solutions and close deals to meet or exceed monthly sales goals.
- Create and execute sales plan leveraging market insights to maximize revenue.
- Represent our companys values and commitment to excellence during every interaction.
- Work closely with internal teams to ensure seamless customer onboarding and satisfaction.
What Were Looking For:
- 13 years of Customer Success Account Management or Salesrelated experience preferredbut we love gogetters and fast learners too.
- A knack for understanding client needs and providing solutions that add value.
- Highly motivated and driven to succeed with the ability to work independently and manage your time effectively.
- Strong interpersonal and presentation skills with a talent for building rapport.
Required Experience:
Junior IC