At Qualtrics we create software the worlds best brands use to deliver exceptional frontline experiences build highperforming teams and design products people love. But we are more than a platformwe are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit determination and a disdain for conventionbut most of all it requires closeknit highfunctioning teams with an unwavering dedication to serving our customers.
When you join one of our teams youll be part of a nimble group thats empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together by passing the mic and iterating until the best solution comes to light. You wont have to look to find growth opportunitiesready or not theyll find you. From retail to government to healthcare were on a mission to bring humanity connection and empathy back to business. Join over 5000 people across the globe who think thats work worth doing.
Senior Software Development Engineer Developer Experience (DX) Provo
Why We Have This Role
On the CI/CD team we enable and empower joyful developer experiences in building and deploying software. The team is composed of passionate engineers who are working on infrastructure and tooling that make the Qualtrics software development lifecycle as easy as possible. Our customer base is composed of 1000 Qualtrics engineers that are distributed around the globe. This role will play a crucial role by:
- Mentoring team members.
- Contributing to the vision for the team.
- Designing patterns and systems of scalable software delivery.
- Leading more complex team projects.
How Youll Find Success
How Youll Grow
- Qualtrics is a fast paced dynamic environment where you will have the opportunity to build on and expand your experience through working on high impact projects utilizing cutting edge tools and technologies troubleshooting challenging problems and working alongside like minded and driven technical professionals.
Things Youll Do
- Design and develop comprehensive CI and CD frameworks libraries tools and processes aimed at improving the Developer Experience from coding to production.
- Secure Qualtrics software supply chain ensuring all software passing through our build process meets the highest levels of software security.
- Operate code build release and deployment platforms like Spinnaker Gitlab Artifactory and Jenkins.
- Build solutions to enable cutting edge technologies such as Kubernetes in a hybrid cloud environment.
- Work closely with and incorporate feedback from other engineers and product managers
- Promote Developer Experience best practices through tech talks workshops training and documentation helping to elevate the skills and methodologies used by developers across the company.
What Were Looking For On Your Resume
- A Bachelors degree in Computer Science Computer Engineering or related field
- 5 years of experience developing and operating largescale software systems
- Experience with Systems Engineering Infrastructure management and DevOps methodologies.
- Experience with container orchestration technologies like Kubernetes Helm and Kustomize
- Experience with build or deployment tools like Gitlab Github Jenkins TravisCI Spinnaker Maven and others
- Experience with software engineering best practices (e.g. unit testing code reviews design documents architecture reviews root cause analysis)
- Passionate about working with developers and improving their experience and velocity
- A mentality of Automate everything!
- A team player and fast learner with a focus on driving results through systematic and consistent focus.
- Experience working in FedRAMP certified environments is a bonus
- US Citizenship is required for this position
What You Should Know About This Team
As an Engineer in Software Engineering on the CI/CD team you will build simple solutions that solve hard tooling process and scalability problems. You will drive platform development from roadmap planning through engineering to production operations. Qualtrics strives for excellence in the operation and delivery of our services. All our teams operate within a DevOps culture. Some things you will take part in:
- You will ensure our platform exceeds goals for availability capacity efficiency scalability and performance
- You will dedicatedly monitor endtoend system performance to identify bottlenecks potential failures and deliver service capacity planning and demand forecasting.
- You will communicate w/ engineers & partners and describe problems succinctly to enable issue management
Our Teams Favorite Perks and Benefits
- We take pride in our offices design aiming at cultivating creativity from our rooftop views to open and collaborative work spaces
- On top of the standard benefits package (medical dental vision life insurance etc) we provide snacks drinks and free lunches in our office
- We believe in sharing Qualtrics success which is part of the compensation for all employees
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays plus one day selected by your organizational leader. These purposeful inperson days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week work where you want owning the integration of work and life.
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other protected characteristic.
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please let your Qualtrics contact/recruiter know.
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Required Experience:
Senior IC