Associate Manager - Field Services
Associate Manager - Field Services
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Job Description
About Stryker
At Stryker we are one of the worlds leading medical technology companies driven to make healthcare bettertogether with our customers. Our innovative products and services in Medical and Surgical Neurotechnology Orthopaedics and Spine are designed to improve patient and healthcare outcomes.
Why this role
Were looking for an exceptional people leader to join our team as an Associate Manager. Youll lead a passionate team of Field Service Engineers across Victoria South Australia and Tasmania. If youre someone who thrives on coaching and developing highperforming teams creating a strong team culture and delivering exceptional service to customersthis could be the role for you.
Travel is a key part of the role as youll be connecting with both your team and customers across your region.
What youll do
Lead coach and support a highperforming team of 810 Field Service Engineers across VIC SA and TAS
Build a team culture thats collaborative accountable and genuinely enjoyable to be part of
Provide regular mentorship coaching and performance feedback aligned with longterm goals
Set clear expectations celebrate wins and keep your team focused on delivering results
Ensure exceptional standards in technical service documentation and customer experience
Build and maintain strong relationships with internal stakeholders and external customers to support seamless service delivery
Who you are
Were looking for a people leader whos ready to show up lead from the front and bring energy to every conversation. Youll be responsible for a highperforming team spread across three states and theyll look to you for clarity consistency and support.
- You must have 4 years of experience leading and coaching a team. That means real leadershipdeveloping people driving performance and creating a culture where your team can thrive. If youve done that and loved it youll fit right in. If not no worriesthis probably isnt the right role (yet).
- Youll be working in a fastpaced highexpectation environment. Things move quickly here and we need someone who thrives under pressure brings structure to complexity and keeps the team focused on what matters most.
- Were after collaborative partnerspeople who build and leverage crossfunctional relationships to bring together ideas data and insights that drive continuous improvement.
- We want talent developers. Growthoriented leaders who recruit top performers and genuinely care about helping their team level upboth personally
- We need performancedriven managers who constantly look for ways to improve. Youll implement smart processes streamline operations and use your teams strengths to lift productivity and results.
Why Join Stryker
- Be part of a global leader committed to innovation and healthcare.
- Thrive in a supportive fun and collaborative team culture that values your contributions.
- Access exciting career growth opportunities ongoing training and great employee benefits from day one.
- Embrace a role full of variety travel and adventure where every day brings something new.
- Work alongside leaders dedicated to your professional and personal development.
At Stryker our mission is simple:Together with our customers were driven to make healthcare better.
Ready to Take on the Challenge
Travel Percentage: 50Required Experience:
Manager
Employment Type
Full-Time
