DescriptionAre you curious adaptable and a great communicator Do you understand how client facing technology is a key broking services channel Do you thrive on engaging and challenging stakeholders ensuring that business objectives align with technology solutions We are looking for a strong and experienced Business Analyst to join our hard working fast paced product delivery team building and supporting a global platform. Youll need to understand commercial insurance ideally broking and risk management ensuring that these are considered in the features being delivered while still ensuring the platform is common as possible and distinct where necessary. This role is London based with hybrid working style.
The Role:
- Lead workshops to explore and define business requirements tailoring your approach based on feature complexity and audience.
- Lead forums to gather feedback on the platform from a global audience
- Work with the platform delivery team to identify what is to be built why and how we can prove its right; again using methods best suited to the delivery
- Clearly articulate features backlog items and acceptance criteria create mockups and user assistance as required
- Support integration efforts between internal and external systems ensuring smooth data exchanges
- Define and manage complex requirement sets ensuring that largescale projects and integrations deliver tangible business value
- Be highly selfmotivated taking ownership of analysis activities driving progress independently and making proactive recommendations
- Collaborate within an Agile environment participating in planning backlog refinement and continuous improvement
- Educate familiarise and support stakeholders with change and product knowledge through communication documentation and show & tells
- Maximise our technology capabilities for the benefit of our clients users
QualificationsThe Requirements:
- Experience with Azure DevOps or JIRA
- Commercial insurance knowledge: Youll have a good understanding of how complex corporate clients are serviced by brokers.
- Adaptable and curious Were not looking for someone to just write down requirements you might be writing test cases one day configuring a template another and demonstrating a new feature to senior global stakeholders the next.
- Technically minded were integrating between internal and external platforms and are data driven youll need to be able to understand the methods and concepts being used.
- Stakeholder Management Were delivering globally youll be working with a multitude of people across regions and roles sometimes with conflicting opinions.
- Time management: Strong time management and the ability to juggle multiple large workstreams simultaneously.
- Articulate Communicator Youll be able to bridge technical gaps between the end user and the product team and be able to tailor your written and verbal communication to best suit the task at hand whether this is writing detailed acceptance criteria or mocking up a screen to talk through high level ideas with business users.
- Change Management were driving significant change so youll be challenging the status quo and be able to break down and simplify complex problems so we can build a solution.
- Selfmotivated and proactive with the ability to drive work forward independently and manage competing priorities.
- Technically minded Youll be comfortable working with datadriven platforms and integrations.
- Experience in system migrations ensuring smooth transitions from legacy platforms to modern solutions.
Equal Opportunity Employer
At WTW we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organization. We embrace all types of diversity.
At WTW we trust you to know your work and the people tools and environment you need to be successful. The majority of our colleagues work in a hybrid style with a mix of remote inperson and inoffice interactions dependent on the needs of the team role and clients. Our flexibility is rooted in trust and hybrid is not a onesizefitsall solution.
Were committed to equal employment opportunity and provide application interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers from the application process through to joining WTW please email
Required Experience:
Senior IC