Summary

Assists Retail Manager in coordinating store activities in order to achieve successful implementation of sales/marketing initiatives and materials to promote designated retail product lines to meet predetermined sales goals. Provides leadership and support to store staff in order to ensure maximum positive customer service response and service. Assists Manager in the development of a sales strategy for the market that ensures attainment of Company sales goals and profitability. Assists Retail Manager in counseling coaching and mentoring Retail Center staff. Serves as backup to the Manager in the absence of the Retail Manager for customer escalations.

Description

Location:This is a fulltime position working 40hours/week) MondayFriday in a typical office environment. You will work an 8hour shift scheduled during our normal business hours of 8:30am 5:30pm. It may be necessary given the business need to work overtime. You may be required to travel between buildings. This role is located at 3701 Renee Drive Myrtle Beach SC 29579

What You Will Do:

• Coordinates Retail Center operations to ensure the customers experience is meaningful supportive incenter encounters that result in high customer satisfaction. Generates and acts upon leads for new sales and the sales of replacement and addon products.
• Provides sales and service to customers for health and ancillary insurance products (this interaction with the customer will be facetoface by telephone and webbased inquiries).
• Analyzes prospective customer needs and matches to appropriate company products and services.
• Develops and Executes marketing plans to generate traffic support membership and create positive brand awareness within specific budget.
• Responsible for the store calendar (seminars workshops partnerships etc.. Acts as onsite contact to Corporate Marketing Team in activating monthly incenter Health Fairs and other sponsored events.
• Works closely with marketing and local leadership to promote the companys brand build customer relationships/loyalty and support achievement of business objectives in the region.
• Manages collateral and promotional items in the publicfacing areas of Retail Center following established program guidelines.
• Maintains collateral and promotional item inventory and organization of storage area per established program guidelines.
• Responsible for the ordering/replacement of items as necessary or directed by Retail Manager.
• Tracks analyzes and reports on Retail Center performance.
• Works closely with corporate staff and leaders to recommend training as needed to achieve performance goals.
• Coaches facilitates and empowers team members to achieve individual goals and to meet overall retail sales goals.
• Defines and communicates criteria to achieve high performance service.
• Participates in community activities and in local organizations.
• Supports local presence organization and association integration to assist and leverage relationships for BCBSSC community.
• Serves as backup to the Retail Manager is crosstrained and completes required service training to effectively work in the following areas: sales customer service payments and general operations of the Retail Center (to include opening and closing of Retail Center).

To Qualify for This Position You Will Need The Following:

• Required Education: Bachelors
• Degree Equivalency: 4 years job related work experience or Associates and 2 years job related work experience
• Required Work Experience: 3 years retail or healthcare sales/service experience.
• Required Skills and Abilities: Ability to plan develop and execute marketing campaigns and meet sales goals.
• Demonstrated sales team motivation skills. Ability to work independently prioritize effectively and make sound decisions.
• Good judgment skills. Demonstrated leadership customer service presentation and organizational skills.
• Demonstrated verbal and written communication skills. Analytical or critical thinking skills.
• Ability to persuade negotiate or influence others.
• Ability to direct motivate and assess performance of others.
• Software and Other Tools: Microsoft Office.
• Required Training: Department of Insurance Licensure must be obtained within 60 days of hire in state employed. Licensure must be maintained while in job. Other licensures and certifications may be required and maintained by specific areas.

Our comprehensive Benefits Package Includes The Following:

We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment.

• Subsidized health plans dental and vision coverage

• 401K retirement savings plan with company match

• Life Insurance

• Paid Time Off (PTO)

• Onsite cafeterias and fitness centers in major locations

• Wellness program and healthy lifestyle premium discount

• Tuition assistance

• Service recognition

• Employee Assistance

• Discounts to movies theaters zoos theme parks and more

What We Can Do For You: (Standard unless otherwise directed)

We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills advance their careers and contribute their unique abilities to the growth of our company.

What to Expect Next:

After submitting your application our recruiting team members will review your resume to ensure your meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. If the qualifications required proof of semester hours please attach your transcript to your application.

We participate in EVerify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.

Some states have required notifications. Heresmore information.

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age race color national origin sex religion veteran status disability weight sexual orientation gender identity genetic information or any other legally protected status. Additionally as a federal contractor the company maintains Affirmative Action programs to promote employment opportunities for minorities females disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.

If you need special assistance or an accommodation while seeking employment please email or callext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a casebycase basis.