Business Unit Administrator

About Northern Trust:

Northern Trust a Fortune 500 company is a globally recognized awardwinning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the worlds most successful individuals families and institutions by remaining true to our enduring principles of service expertise and integrity. With more than 130 years of financial experience and over 22000 partners we serve the worlds most sophisticated clients using leading technology and exceptional service.

We are looking for a Business Unit Administrator to partner with Austin market leadership in supporting a growing and vibrant wealth management business. You will work alongside the Sr Managing Director providing daily support and advice in a fast moving and energetic business.

The Business Unit Administrator will be a main point of contact for clients and visitors ensuring professional and efficient interactions. Under direct supervision you will also provide transactionbased service to banking clients interacting in person via telephone and email to respond to inquiries and execute various administrative and operational activities related to clients banking products and services. This role is key to maintaining an organized office environment and supporting our Austin business with administrative tasks. In addition this role independently interfaces with clients board members key executives and all levels of employees providing the best experience and appropriate discretion while doing so based in the Austin Texas office.

The key responsibilities of the role include:

• Handle incoming phone calls visitor traffic handle incoming/outgoing mail deliveries and office supply inventory.
• Perform general administrative duties: document preparation filing data entry and reporting management with ongoing monitoring.
• Under supervision execute and/or submit client banking account servicing requests including but not limited to account inquiries fund transfers preparing documentation opening and closing accounts and researching of banking client issues.
• Develops a strong knowledge of the various business applications critical to banking client account servicing understanding of required steps involved with client requests and understanding of new or existing products services and compliance requirements to address client inquiries and requests.
• Manage conference room schedules appointments and meeting logistics including coordination catering and parking for visitors.
• Process and review expense reports. Support Partners with travel arrangements expense tracking and onboarding tasks.
• Meeting planning and travel arrangements and overall optimization of the office this includes management of a fluid and dynamic calendar and prioritizing meetings and travel as well as proactive advance scheduling of key meetings.
• Partnership to deliver the highest quality interactions through events and meetings. This includes board meetings leadership offsites planning sessions visits from executives and client gatherings.
• Act as a strategic partner helping advise and prioritize competing tasks and highpriority items.

Qualifications

The successful candidate will benefit from having:

• The ability to work in a professional environment and handle sensitive and confidential information demonstrate an elevated level of professionalism and maintain confidentiality.
• Excellent written and verbal communication skills and a track record of providing exceptional customer service.
• The ability to multitask manage time wisely and manage competing priorities.
• Ability to build relationships that will enable the ability to connect partners and accomplish objectives.
• Outstanding attention to detail and organizational skills is critical.
• The ability to learn quickly and demonstrate strong problemsolving skills.
• A positive teamplayer attitude.
• Advanced technical skills including Microsoft Office skills such as Outlook Teams PowerPoint and Excel.
• Knowledge of banking guidelines banking operations products and services acquired through related work experience is preferred.
• A bachelors degree is valued.

In office

This is an officebased position and for the effective performance of this role the duties and responsibilities must be carried out onsite.

Working with Us:

As a Northern Trust partner greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged senior leaders are accessible and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

Wed love to learn more about how your interests and experience could be a fit with one of the worlds most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process please email our HR Service Center at .

We hope youre excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.