Retail Sales Associate
Retail Sales Associate
Posted on :
13-04-2025
Employer Active
1 Vacancy
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Job Description
Job Responsibilities:
Sales: Ensure 100 sales process implementation and compliance Meet daily sales and conversion targets and improve performance on all KPIs (including OL Edge Profit Pool and Accessory Sales)Customer Service: Ensure all customers are attended to appropriately and timely resolution of customer escalations Daily follow up on complaints with the concerned stakeholders to ensure timely resolution as per predefined SLA & TAT Improve overall customer experience (VOC Customer NPS Mystery Audit Score) and take corrective actions based on customer feedbackContinuous Learning: Keeping updated on product knowledge promotions and processes Attending trainingsProcess: Ensure compliance of all SOPs relating to Sales and Service within the category
Requirements
Educational Qualification : Any graduate
Communication Skills : Excellent communication in English & Hindi
Experience : 02 years
Benefits
Salary : 3LPA 4LPA
Health Insurance
No Dress code
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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