Sr Analyst Growth - CRM Analytics
Sr Analyst Growth - CRM Analytics
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$ 88000 - 132000
1 Vacancy
Job Description
Why Work For Us
About The Opportunity
The CRM Analytics Analyst role is part of Grubhubs Growth team. The Analyst will drive insights to inform the strategic direction of the Growth teams marketing investments support ongoing tracking towards departmentwide goals and support test design and evaluation of CRM marketing initiatives for existing customers. To achieve these objectives you will also be responsible for driving regular analyses and reporting as well as larger analytical projects focused on connectivity with business outcomes automation and behavioral analysis. Driving decisions that touch Grubhubs main channel to reach customers directly you will have the opportunity to influence decisions impacting a significant portion of Grubhubs business.
The ideal candidate will have not only strong quantitative qualifications but also an ability to combine datadriven insights with conceptual thinking and a constant businessoutcomes orientation. This role will require influence and coordination across multiple stakeholder groups at varying levels of the organization. As such exceptional communication and ability to synthesize analysis into clear and compelling narratives is a must. The ideal candidate should also have a proven ability to operate successfully in a fastpaced and entrepreneurial environment. You will need to be able to establish a wellinformed long term agenda drive structured problem solving while also remaining agile and resilient to new opportunities.
The Impact You Will Make
Drive consumer and business insights to develop strategies for delivering growth and profitability using customer relationship management tools (e.g. push notifications email)
Support defining the roadmap for Customer Analytics to evolve and deepen the understanding of customer needs and behaviors
Partner with Loyalty Portfolio Analytics Product and Finance teams amongst others to identify growth opportunities develop shared agendas and drive meaningful inmarket results
Apply sound datadriven business judgment weighing multiple factors to determine and influence prioritization of marketing pricing and product investments across Grubhub
Perform goal tracking to meet the organizations KPIs
Innovate and continuously advance your analytic capabilities and infrastructure to drive actionable consumer insights through reinvention of reporting and monitoring automation standardization and democratization of data
Support organizationwide decisionmaking utilizing not only quantitative dimensions but also by pairing it with strong conceptual problem solving effectively synthesized into impactful outcomesoriented insights
What You Bring to the Table
Bachelors degree required in STEM or other quantitative field (e.g. Engineering Business Finance Statistics Math Science etc.
46 years of professional experience in an analytics role
Proficiency with data querying and analysis tools such as SQL and MS Excel is required
Proven track record of using analytics and qualitative understanding of business drivers to enable and execute decisionmaking
Exhibited ability to direct and synthesize complex analysis and data into easily understandable compelling and actionable insights
Strong written and oral communication skills to effectively influence various functional groups and up to executive levels
Strong selfmanagement / prioritization and influence capabilities
Experience with test and learn methodologies
Got TheseEven Better
Masters degree in business STEM or other quantitative field
Prior consulting experience
Prior experience with direct response marketing test design and analytics
Experience with Tableau and Python
As a matter of company policy Grubhub does not sponsor applicants for employment visa status for this role.
The base salary range for this position is below:
New York: $97000 $145000
Illinois: $88000 $132000
Grubhub uses geographicspecific salary structures which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors such as the candidates skills education training credentials and experience.
And Of Course Perks!
Flexible PTO. Grubhub employees enjoy a generous amount of time to recharge.
Health and Wellness. Excellent medical dental and vision benefits 401k matching employee network groups and paid parental leave are just a few of our programs to support your overall wellbeing.
Free Meals. Our employees get a weekly Grubhub credit to enjoy.
Social Impact. At Grubhub we believe in giving back through programs like the Grubhub Community Fund. Employees are also given paid time off each year to support the causes that are important to them.
Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve. We evaluate qualified applicants without regard to race color religion age sex sexual orientation gender identity national origin disability veteran status and other legally protected characteristics. If youre applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process please send an email to and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.
If you are a resident of the State of California and would like a copy of our CA privacy notice please email
Required Experience:
Senior IC
Employment Type
Full-Time
