Field Service Technician - 90 Travel Required

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• Doing meaningful work that makes an everyday impacton the world around you.

• Collaborating with a vibrant diverse global team.

• Contributing to a brighter safer more sustainable future.
  

Videojet Alltec FOBA a Veralto company are experts in Industrial Laser Marking. For five decades we have been writing with light developing and manufacturing leading laser marking solutions for direct part and product marking. With our internationally proven laser and application knowhow and industrytested marking lasers and laser marking workstations we reliably and economically make our mark on countless products in all industries. Integrated imaging innovative software functions and comprehensive services as well as globally competent consulting and firstclass customer service nicely complete our portfolio.

We empower creativity and unconventional thinking to help us uncover breakthrough solutions and accelerate the pace of innovation. We believe with conviction that diversity helps us uncover more powerful customer insights and ultimately creates a competitive advantage in the markets we serve.

Reporting to the Field Service Manager the Field Service Technician plays a key role in FOBAs customer interactions providing daily service and support. You will be responsible for ensuring the smooth operation of our equipment as well as maintaining strong customer relationships. With advanced technical and commercial training you will contribute to the growth and success of our organization.

In this entrepreneurial role you will work remotely traveling to some of the worlds largest manufacturing companies. At these sites you will drive sales growth by delivering exceptional customer satisfaction minimizing downtime and addressing customer needs. You will be responsible for installing repairing and maintaining our industryleading equipment at customer locations.

This position is part of the North America team and will be remote preferably based on the East Coast with the requirement to travel to customer sites across the USA and occasionally to Mexico and Canada 90 travel)

In this role a typical day will look like:

• Create and grow multiple aspects of our business through supporting regional and company goals.

• Improve customer satisfaction by delivering the highest customer service in our industry.

• Identifying owning and tracking any issues with an account according to call escalation procedure to reach resolution.

• Receive and apply highly advanced technical training at customer accounts and remotely every day.

• Travel 90 of the time to the US and occasionally to Mexico and Canada 5 days per week). You will fly out on Monday and return home on Friday.

The essential requirements of the job include:

• At least 1 year of field service experience and/or customerfacing roles.

• Ability to travel most of the time.

• Technical background Mechanical Electrical Electronics Computer Hardware and Software; having the desire to work with bestinclass technology and learn new skills.

• Experience in repairing troubleshooting and diagnosing various types of equipment.

We offer:

• Company cellphone & Company credit card.

• Benefits (medical dental vision & more) on day 1 no waiting period!

• Training and development opportunities.

• Flexibility autonomy and freedom to manage your schedule.

• 401K savings plan company match.

• Tuition reimbursement from Day 1

• Attractive employee referral program.

• Paid Parental Leave.

• Wellbeing Program with rewards.

• Employee Assistance Program (legal financial and counseling resources)

• ICP 5 Bonus

US ONLY:

The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associates position within the salary range will be based on several factors including but not limited to relevant education qualifications certifications experience skills seniority geographic location performance shift travel requirements sales or revenuebased metrics any collective bargaining agreements and business or organizational needs.

We offer a comprehensive package of benefits including paid time off medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned vested and determinable. The amount and availability of any bonus commission benefits or any other form of compensation and benefits that are allocable to a particular employee remains in the Companys sole discretion unless and until paid and may be modified at the Companys sole discretion consistent with the law.

US residents: In any materials you submit you may redact or remove ageidentifying information such as age date of birth or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race color national origin religion sex age marital status disability veteran status sexual orientation gender identity or other characteristics protected by law. We value diversity and the existence of similarities and differences both visible and not found in our workforce workplace and throughout the markets we serve. Our associates customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available here.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform crucial job functions and to receive other benefits and privileges of employment. Please contact us at to request accommodation.

Unsolicited Assistance

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies in any form without a valid signed search agreement in place for the specific position approved by Talent Acquisition will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.